Droga5 Account Supervisor, Social

Accenture•New York, NY

10d•$68,300 - $182,600•Hybrid

About The Position

The Account Supervisor, Social is the engine of the account — the person who keeps integrated and social workstreams moving with precision, speed, and creative conviction. You operate with growing independence, owning the day-to-day across both integrated campaigns and social-first programs, while building meaningful relationships with clients and elevating the junior team around you. You bring a native understanding of social platforms alongside the integrated agency instincts to connect social into the broader brand picture.

Requirements

5+ years of experience in account management at a creative or integrated agency, with meaningful social experience woven throughout.
Strong understanding of social platforms and the content behaviors, formats, and culture that define each one
Ability to manage integrated campaigns and social programs simultaneously, at speed and with accuracy
Experience managing agency partners and integrated multi-channel campaign processes
Experience presenting to senior clients and facilitating complex internal conversations
Familiarity with social listening, reporting, and management tools (Sprinklr, Sprout, Meltwater, or similar)

Responsibilities

Lead large and complex projects with minimal oversight, keeping multiple workstreams running smoothly and on brief
Serve as the primary day-to-day client contact across integrated and social scopes, building trust and credibility at the mid-senior client level
Act as proxy for the Social Account Director with senior clients when needed, representing the agency with confidence and clarity
Push clients for clarity and help them understand what they need beyond what they ask for — anticipate the ask before it arrives
Intuit potential complications early, manage up proactively, and always bring solutions alongside problems
Understand the bigger picture on the account — the client's business, category dynamics, and competitive landscape — and factor these into every recommendation
Own end-to-end delivery across both integrated campaign workstreams and always-on social programs, ensuring nothing falls through the cracks
Manage agency partners and drive integrated process (IMC), ensuring strategic and creative intent is maintained across all channels
Oversee social content calendars, approval workflows, and publishing schedules, coordinating across creative, production, paid media, and community teams
Bring genuine fluency in social platforms — TikTok, Instagram, YouTube, X — and apply that knowledge to shape what gets made and how it gets made
Connect social thinking into broader campaign strategy, identifying where social can extend, amplify, or lead integrated ideas
Maintain working knowledge of paid social tactics and how they interact with organic programming
Provide clear, considered creative direction and feedback — defending the work when it deserves defending, and redirecting when it doesn't
Contribute a strong point of view to creative and strategic discussions; be an advocate for the idea, not just the process
Help guide internal teams and clients based on Droga5's creative priorities and standards
Partner with strategy to bring category insight, cultural context, and audience understanding to briefs and creative development
Actively develop the skills of junior account staff, taking real responsibility for their growth — not just delegating tasks but building capability
Set the tone for the team: solutions-oriented, positive, and clear-eyed about priorities
Lead internal and client-facing meetings and presentations with confidence
Maintain rigorous documentation: contact reports, status trackers, briefs, and scope records that keep the whole team aligned