Logistics Account Specialist

Aston Carter • Nashville, TN

6d • $23 - $23 • Onsite

About The Position

The Enterprise Special Services team is expanding rapidly and is in search of a highly skilled and motivated Account Specialist to enhance the shipper experience for vendors and sellers utilizing inbound transportation services. The role involves working directly with shippers to develop solutions and take action to improve performance metrics, amidst ongoing innovations in transportation and logistics.

Requirements

• Experience in the transportation and supply chain industry.
• Strong customer service and interpersonal skills.
• Self-starter with problem-solving abilities and the capacity to think outside the box.
• Experience in freight, vendor management, account management, fleet, and transportation.
• 2 years of experience in logistics, supply chain, or related fields.
• Understanding of basic data analytical skills.
• Experience in writing documents on topics such as process improvement proposals.
• Entry-level proficiency in Microsoft Excel, including familiarity with spreadsheets, pivot tables, and data navigation.
• Effective interpersonal and customer service skills.

Responsibilities

• Monitor, verify, and present data on a daily basis.
• Overcome transportation disruptions and other barriers in real time.
• Identify root causes of transportation defects.
• Maintain daily logs on assigned shippers.
• Lead weekly calls with assigned shippers.
• Conduct daily business review stand-up calls.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed