Account Specialist Inside Sales

Henkel•Chanhassen, MN
•Hybrid

About The Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel.

Requirements

  • Bachelor’s degree preferred.
  • 3 Years’ experience desirable in Business Development or related Sales background.
  • Efficient Sales Management with established digital skills (CRM, Social Selling, Presentations).
  • Effective communicator at all levels of the business and with customers/distribution partners.
  • Comfortable in being able to assist and provide support in crisis situations.

Responsibilities

  • Executes local sales plans and strategy in line with SBU strategy to maintain and develop existing and acquire new customers.
  • Develop and execute an action plan for each customer based on customer roadmap.
  • Delivers sales and distribution targets (KP OSG and PC % / GP %) in territory / at defined account.
  • Builds and maintains strong relationships with customers and distributors
  • Communicate with KAM / Sales team on specific customers’ tasks and priorities
  • Coordinates with technical customer service to conduct line trials, (re)solves customer requests and complaints
  • Execute pricing and promotional actions, Executes KAM strategy (listing, promotions)
  • Managers and/ or steers distributor salesforce / 3rd Party Representation
  • Ensures execution in excellence at point of sales; ensures merchandising and brand representation in stores / salons.
  • Conducts field, market, jobsite or store visits; follows up on store implementation/promotion, in-store stock levels, identifies gaps
  • Coordinates education implementation and sales impact with technical advisors
  • Takes and processes customer orders; negotiates customer agreements; carries out admin tasks related to reporting and contract mgmt
  • Steers the overdue payments, blocks orders if needed

Benefits

  • Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
  • Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
  • Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
  • Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
  • Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
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