Technician, Starter

Certus Pest Inc • Elk Grove, CA

4d

About The Position

We are seeking a detail-oriented and proactive Account Setup Specialist to join our pest control team. This role is essential in ensuring a smooth onboarding process for new clients by performing initial setup services and establishing a strong foundation for ongoing service. If you are organized, customer-focused, and eager to contribute to a growing company, we encourage you to apply.

Requirements

• Strong organizational and time management skills
• Excellent communication and interpersonal abilities
• Ability to work independently and as part of a team
• Attention to detail and accuracy in data entry and documentation
• Knowledge of pest control services or willingness to learn industry-specific information
• Valid driver’s license and reliable transportation may be required

Nice To Haves

• Previous experience in customer service, account management, or a related role preferred

Responsibilities

• Perform initial account setup and onboarding services for new pest control clients
• Collect and verify client information to ensure accurate account creation
• Coordinate with clients to schedule initial service appointments
• Conduct site assessments as needed to determine pest control requirements
• Provide clients with information about services, treatment plans, and safety procedures
• Document all setup activities accurately in the company’s system
• Collaborate with the service team to ensure seamless transition from setup to ongoing service
• Address client questions or concerns during the onboarding process

Benefits

• Opportunities for professional development
• Supportive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed