Account Service Associate
About The Position
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best. We are looking for a Account Service Associate to join our team Nationwide! Summary: Works under direct supervision of the Regional Account Manager. Provides national support to Independent agents and handles servicing requests for the Account Management team and other duties as assigned.
Requirements
- High School diploma or equivalent
- Minimum on 1 year of account management or industry experience; an equivalent combination of education and experience may be substituted
Responsibilities
- Provides sales support by prequalifying new business and requests additional information in order to complete submission
- Manages combined book of new and renewal accounts for Independent agents
- Provides account management support to Independent agents with no dedicated assignment by region, agency or PIC representative.
- Responsible for reviewing binding conditions to ensure all are met prior and processes bind orders
- Provides servicing support for Account Management throughout the policy term for all agency types
- Reviews renewal documentation received through DocuSign and requests additional information needed for underwriting review
- Responsible for management of Producer Hierarchy and contacts for assigned agencies including managing policy changes on new and renewal business due to agency acquisitions.
- Works within a scalable team to handle book rolls, acquisitions, or other service requests as required
- Assists with Independent agent questions about PHLY.com to increase use of self service options
Benefits
- We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match.
- Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities.
- If you enjoy working in a fast paced work environment with growth potential please apply online.
- Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
