Account Sales Manager

Ricoh Americas Holdings • Bellevue, OR

20h • Onsite

About The Position

The Account Manager (AM) solves critical business challenges and cultivates new and expanded customer relationships. This role focuses on understanding the customer’s environment and aligning appropriate Ricoh solutions to mission-critical goals and objectives through relationship building with decision-makers and influencers.

Requirements

• Bachelor’s degree or equivalent experience required
• 3+ years of demonstrated business development experience required
• Foundational knowledge of P&L components
• Ability to research and analyze customers to enable effective business conversations across accounts
• Proven ability to manage multiple accounts while maintaining strong attention to detail
• Demonstrated success using collaboration to build influence
• Strong understanding of the solution design process
• Ability to bring thought leadership into customer engagements
• Outstanding verbal and written communication skills
• Proven ability to develop and maintain professional relationships with key stakeholders
• Maintains current knowledge of Ricoh offerings
• Ability to assess customer environments and develop strategies to expand core services across the enterprise
• Strong learning agility
• Ability to position effectively within customer approval processes, building sponsors and advocates

Nice To Haves

• Experience in IT and/or software services environment preferred
• Understanding of document workflow solutions and processes preferred

Responsibilities

• Execute Business Development
• Understand the customer’s environment and open new doors with decision-makers and influencers to generate sales opportunities within new and existing accounts, increasing Ricoh’s market share.
• Solve critical business challenges for customers—both known and those uncovered through research and strategic questioning.
• Understand how customers are buying—not just what they are buying—by focusing on needs rather than a predetermined product or service.
• Demonstrate excellent communication skills.
• Differentiate Ricoh’s ability to accelerate digital transformation through storytelling that uncovers opportunities aligned with Ricoh’s portfolio.
• Articulate how purchasing decisions impact the customer’s financial position.
• Develop and confidently deliver compelling presentations both in person and virtually.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree