Account Resolution Specialist - USFTGP RCO

Tampa General Hospital • Tampa, FL

7d

About The Position

Under the direction of the Assistant Director Patient Accounts, Supervisor and Lead Account Resolution Team, performs functions involved in the billing and collection of professional receivables, customer service duties, and the processing of accounts. Is consistent, dependable and accurate in carrying out responsibilities to a successful conclusion. Clearly understands purpose, objectives, practices and procedures of the department. Performs other tasks that may be assigned by the Lead and Supervisor. Interacts with patients, insurance companies, various government agencies, physicians, and departments to address outstanding patient account balances.

Requirements

• High School Diploma or GED
• Minimum of two (2) year billing and/or collection experience working in a medical setting
• Effective communication skills including de-escalation
• Ability to time manage role effectively
• Ability to be adaptable based on work volumes
• Ability to create successful collections transactions
• Ability to present a positive attitude in communication with internal and external clients

Responsibilities

• Billing and collection of professional receivables
• Customer service duties
• Processing of accounts
• Interacting with patients, insurance companies, various government agencies, physicians, and departments to address outstanding patient account balances

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED