Account Representative | Fort Worth, TX

TTI • Irving, TX

4d • Onsite

About The Position

Our growing company is in need of an Account Representative in our Fort Worth market. The Account Representative sells company products and services via telephone, internet, e-mail and fax. Works in conjunction with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales opportunities. Success is measured by meeting defined sales objectives and performing all duties with a high ethical standard and exceeding all customer requirements. Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization! Our Account Representatives Team: Sells products and services offered by TTI. This includes, but is not limited to, product lines, AIM programs, quality, and value-added services. The sale is attained by building relationships and tailoring the sales approach to meet and inquire on the customers’ needs. This is measured through monthly sales reporting, quality objectives and regular management reviews. Provides price and delivery quotes within customer timeline to customers within assigned geographic territory by working with the branch or corporate product manager and the manufacturers to get the most competitive pricing by utilizing communication by telephone, fax and email. The Account Reps success is measured by booking the business at the highest gross profit margin. Processes the customer’s order by entering it into the sales database for quote processing and delivery schedules. Requires eye for detail, proof reading for accuracy, and maintaining quality expectations. Failure to process and review in a timely manner can result in a loss of parts and lead time with factories. This is measured by your customers on-time delivery and RMA rate. Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, sales managers and other sales representatives to be able to discuss product options with customers and sell TTI strengths. Participates in the TTI Total Quality process by following defined policies and procedures to maintain efficient sales cycle, following logical and systematic approaches, while the goal being to reduce sales errors and uphold quality to the highest level. This is measured by how many lines are shipped per sales person and determined how many lines were on time and crossed checked for errors. Increases customer account base by compiling list of prospective customer leads from various sources and makes cold calls. Number of new customers should grow based on this activity. Provides management with information regarding sales, marketing techniques, new products and market strategy by preparing forecast and activity reports on account territory. Participates and attends sales calls with Field Sales Representatives to develop sales relationship and trust with the customer and TTI. Increased sales are the result of good relationship sales. If performing duties as a designated quality representative, processes and resolves discrepant issues identified within the job function in an expeditious manner by researching the issue, determining appropriate resolution and by providing disposition for nonconforming product to the appropriate parties. Performs other related duties as assigned.

Requirements

• High school diploma or GED required.
• Bachelor’s degree with one to three years of sales experience; or an equivalent combination of education, sales, and/or customer support experience.
• Exceptional knowledge of company products and services.
• Persuasiveness, tenacity, and strong selling skills.
• Excellent verbal and written communication skills, including excellent presentation skills.
• Strong analytical, problem solving and negotiation skills.
• Organized and able to prioritize and manage multiple tasks.
• Ability to calculate discounts, commissions, proportions and percentages.
• Ability to write reports and correspondence proficiently and professionally.
• Ability to read, analyze and interpret business periodicals, professional journals, technical procedures and government regulations.
• Ability to work with minimum supervision and make responsible decisions.
• Working knowledge of company policies, procedures and computer systems.
• Ability to type 40 words per minute.
• Knowledge of Microsoft Office applications (Excel and Word) at a basic level required.
• Must be a U.S. Person as defined by ITAR (U.S. Citizen, U.S. Permanent Resident, Political Asylee, or Refugee).
• Authorized to work in the United States.

Responsibilities

• Sells products and services offered by TTI, including product lines, AIM programs, quality, and value-added services by building relationships and tailoring the sales approach to meet customer needs.
• Provides price and delivery quotes within customer timelines by working with product managers and manufacturers to secure competitive pricing.
• Processes customer orders by entering them into the sales database for quote processing and delivery schedules, ensuring accuracy and timely review.
• Expands product knowledge by utilizing resources such as product literature, factory representatives, and product managers to discuss product options and TTI strengths.
• Participates in the TTI Total Quality process by following defined policies and procedures to maintain an efficient sales cycle and reduce errors.
• Increases customer account base by compiling prospective customer leads and making cold calls.
• Provides management with sales, marketing, new product, and market strategy information through forecast and activity reports.
• Participates in sales calls with Field Sales Representatives to develop customer relationships and trust.
• Processes and resolves discrepant issues as a designated quality representative by researching, determining resolution, and providing disposition for nonconforming product.
• Performs other related duties as assigned.

Benefits

• Medical/ Dental/ Vision
• 401(k)/Roth plan with matching
• Healthcare Savings Accounts
• Educational Assistance (Tuition Reimbursement)
• Ongoing training throughout your employment
• Opportunities to participate in professional and personal development programs
• A strong focus on giving back to our communities through philanthropic opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level