Hybrid Sales Call Center Role | Grand Prairie, TX, 75050
About The Position
As an Account Representative, you will communicate with customers to schedule inhome product demonstrations and support directtoconsumer sales. You will source, qualify, and follow up on leads using scripts, internal systems, and product knowledge. The ideal candidate has strong communication skills and a salesdriven mindset, with the ability to build rapport and overcome objections. Coordinate with multiple departments to schedule product demonstrations and installation appointments nationwide. Use computerized systems for tracking, information gathering, and troubleshooting. Participate in regular training and development sessions. Qualify inbound and outbound leads to convert them into scheduled appointments. Source new sales opportunities through lead followup. Manage prospects at every stage of the appointmentsetting cycle. Apply a strong sales mentality to confidently overcome objections. Candidates must be available for all listed hours.
Requirements
- Minimum 1 year Collections/sales experience preferred (financial services, call center, retail, etc.)
- Proficiency with Windows based applications
- Familiarity with Zoom teleconference equipment
- Excellent communication and negotiation skills
- An understanding of call center fundamentals
- Experience working in a fast-paced environment
- Ability to empathize with customers
Nice To Haves
- Appointment scheduling
- Customer service
- Outbound calls
- SALES
- Warm leads
Responsibilities
- Coordinate with multiple departments to schedule product demonstrations and installation appointments nationwide
- Use computerized systems for tracking, information gathering, and troubleshooting
- Participate in regular training and development sessions
- Qualify inbound and outbound leads to convert them into scheduled appointments
- Source new sales opportunities through lead followup
- Manage prospects at every stage of the appointmentsetting cycle
- Apply a strong sales mentality to confidently overcome objections
Benefits
- Medical
- dental
- vision
- Critical Illness
- Accident
- Hospital
- 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
