Account Representative | Titleist

Acushnet Company • Carlsbad, CA

1d

About The Position

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing Are you passionate about delivering exceptional service and building lasting relationships? Join us as an Account Representative, where you’ll be the trusted voice for our Trade Accounts—guiding them through product options, order management, and program support. In this fast-paced, collaborative role, you’ll provide critical inside support to our Field Sales team, manage custom and stock club orders, and offer expert insights on product features and availability. You’ll also play a key role in solving challenges, identifying trends, and contributing to exciting initiatives across the organization. Bring your energy, expertise, and customer-first mindset to a team that’s committed to excellence and innovation in every interaction.

Requirements

• Bachelor’s degree preferred; 2+ years of golf or customer service experience accepted in lieu
• 2–4 years of customer service or golf industry experience required (or 1+ year as an Acushnet CSR)
• Strong computer proficiency and ability to manage multiple systems
• Excellent time management, organization, and multitasking skills
• Ability to sit and work at a PC for extended periods; must be able to lift/carry golf club bags for events
• Must maintain confidentiality around pricing, programs, and account status

Nice To Haves

• Familiarity with Titleist SureFit fitting methodology and premium golf retail strongly preferred

Responsibilities

• Provide critical inside support to our Field Sales team
• Manage custom and stock club orders
• Offer expert insights on product features and availability
• Play a key role in solving challenges, identifying trends, and contributing to exciting initiatives across the organization

Benefits

• comprehensive suite of health and well-being programs
• paid time off
• onsite fitness center
• acupuncture
• physical therapy
• wellness coaches
• 401k with company match
• health savings accounts
• flexible spending accounts
• pet insurance
• legal planning
• education assistance
• exclusive access to our Associate Store

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees