Account Representative I

Love's Travel Stops & Country Stores•Oklahoma City, OK

1d•Onsite

About The Position

The Account Representative will act as the primary point of contact for Love’s factoring clients. This position will be responsible for processing collateral and preparing daily funding requests for factoring clients.

Requirements

High School Diploma or equivalent required.
Ability to multitask and work in a fast-paced environment.
Ability to manage changing deadlines and priorities.
Ability to manage competing demands without sacrificing accuracy or customer service standards.
Excellent verbal and written communication skills.
Detail oriented.
Knowledge of Microsoft Office products.

Nice To Haves

0-1 years of experience working in a factoring, commercial finance, collateral analysis, or banking environment is preferred.
Bilingual in Spanish and English is beneficial.

Responsibilities

Act as primary point of contact for the client and assess the client’s needs.
Provide consistent, personalized service and proactive communication to enhance client retention and loyalty.
Review invoice schedules for accuracy and completeness.
Make outbound calls to clients as needed.
Answer or route inbound calls to appropriate department or person.
Purchase invoice schedules.
Monitor invoice quality.
Collaborate with inter-department on issues that arise with your book of clients.
Other duties as assigned.