Account Representative I

Genuine Parts Company•Usa, NC

About The Position

The Account Representative I builds or expands a book of business by converting competitors’ business and growing assigned medium-sized accounts into large accounts. The role promotes customer satisfaction through regular customer contact and management of customer expectations. It increases revenue and profitability by generating new business and developing existing accounts, while coordinating vendor resources to support sales and strengthen relationships. The position may involve travel and, depending on business needs, being on call at night or on weekends. A valid driver’s license is required.

Requirements

Typically requires a bachelor's degree and zero to two years of experience, or an equivalent combination.
Knowledge of industrial products, including power transmission, hydraulic, pneumatic, and other industrial products.
Excellent written and verbal communication skills.
Proficient understanding of key sales principles and best practices.
Ability to influence customers while maintaining healthy relationships.
Ability to take initiative and work with limited direction.
Ability to multitask and manage time well.
Ability to use Microsoft Office.
Valid driver's license required.

Responsibilities

Generate new business and further develop existing accounts to increase revenue and profitability.
Generate leads through networking, cold calling, and research using directories and internet sites.
Interact face-to-face with customers to foster strong relationships and maintain customer satisfaction.
Understand complex customer requirements and prepare customized quotes.
Deliver sales presentations and ensure technical requirements are met.
Assist with on-site troubleshooting of customer concerns.
Coordinate vendor resources to build relationships and support sales.
Perform other duties as assigned.