Account Representative I

Genuine Parts Company•USA GPC Remote - North Carolina, NC

About The Position

The Account Representative I builds or expands a book of business by converting competitors’ business and growing assigned medium-sized accounts into large accounts. The role supports customer satisfaction by maintaining customer contact and managing customer expectations. The position typically requires a bachelor’s degree and zero to two years of experience, or an equivalent combination. Travel is required, and on-call nights or weekends may be required depending on business needs. A valid driver’s license is required; company vehicles are subject to continuous video monitoring. This role has no supervisory or budget responsibility.

Requirements

Typically requires a bachelor's degree and zero to two years of experience, or an equivalent combination.
Knowledge of industrial products, including power transmission, hydraulic, pneumatic, and other industrial products.
Excellent written and verbal communication skills.
Proficient understanding of key sales principles and best practices.
Ability to influence customers while maintaining healthy relationships.
Ability to take initiative and work with limited direction.
Ability to multitask and manage time well.
Ability to use Microsoft Office.
Travel is required.
May be required to be on-call nights or weekends, depending on need.
Valid driver's license required.

Responsibilities

Increase revenue and profitability by generating new business and developing existing accounts.
Generate new leads through networking, cold calling, and researching directories and internet sites.
Interact face-to-face with customers to foster strong relationships and maintain satisfaction.
Understand customers’ complex requirements to prepare customized quotes.
Deliver sales presentations and ensure technical requirements are met.
Assist with on-site troubleshooting of customer concerns.
Coordinate vendor resources to build relationships and support sales.
Perform other duties as assigned.