Account & Relationship Management Executive - Nursing Education

Wolters Kluwer•Phoenix, AZ

2d•Remote

About The Position

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. Nursing Ed Products: Lippincott Nursing Education | Wolters Kluwer What We Offer: The Senior Account & Relationship Executive role offers growth potential opportunities, professional development, an engaging team environment, the ability to work remotely, and amazing benefits. What You'll be Doing: As an Account & Relationship Management Executive, you will manage a portfolio of accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer satisfaction. The Account & Relationship Management Executive will manage and grow an established book of business, working closely with university and college decision makers in the nursing education space. On-campus experience is not required but very helpful. Our ideal candidate will be located in Phoenix, AZ, have a high level of excitement and energy, and have some professional sales experience. Having healthcare experience is also helpful but not required. If you're looking for a sales role that offers growth potential, and are not afraid to go after new business, and work in the college atmosphere, we encourage you to apply today!

Requirements

Bachelor’s Degree or equivalent relevant experience.
2+ years’ experience in Field Sales or Account Management or other equivalent experience.
Communication: Excellent verbal and written communication skills.
Negotiation: Strong negotiation skills for setting terms and closing deals.
Product Knowledge: Solid understanding of the organization's products or services.
Sales Strategy: Ability to design and implement targeted sales strategies.
CRM Expertise: Advanced use of CRM software for account management.
Problem-Solving: High proficiency in resolving complex customer issues.
Analytical Skills: Strong analytical skills for tracking and adapting sales performance.
Relationship Building: Exceptional ability to build and maintain long-term client relationships.

Nice To Haves

On-campus experience is not required but very helpful.
Having healthcare experience is also helpful but not required.
Our ideal candidate will be located in Phoenix, AZ, have a high level of excitement and energy, and have some professional sales experience.

Responsibilities

Develop in-depth relationships with key decision-makers in assigned accounts.
Conduct thorough needs analysis to align products/services to customer requirements.
Negotiate terms and close sales with a high degree of authority.
Develop and implement targeted sales strategies.
Track and analyze sales performance metrics and tailor strategies accordingly.
Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.
Provide detailed and accurate sales forecasts.
Support clients during the implementation of products/services.
Resolve complex customer issues promptly and effectively.
Identify opportunities for upselling and cross-selling within the account portfolio.