Account Relations II Representative

Canon U.S.A., Inc.•Melville, NY

3d•$19 - $29•Hybrid

About The Position

Canon U.S.A., Inc., a respected leader in the Imaging and Office Equipment industry, has an opportunity in Melville, NY to support the ISG (Imaging Solutions Group) promotions. The Account Relations Representative provides promotional expense management for a group of accounts. The day to day management of these accounts consists of creating urgent, time sensitive pricing agreements ensuring correct pricing, validating and issuing promotional credits, managing and reconciling sales budgets/funds. This position communicates daily with sales, sales support, credit, CITS (Canon Information and Technology Services) and other internal and external entities. If you have advanced Excel experience providing sales support, this may be the job for you! The successful candidate will proactively identify credit issues, request supporting documentation, resolve issues and more. This position is full time and offers a hybrid work schedule requiring you to be in the office Monday Tuesday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Requirements

Typically requires general education and/or vocational training plus 1 to 2 years of related experience.
Advanced Excel experience providing sales support.
Must be legally authorized to work in the United States.
All applicants must reside in the United States at the time of hire.

Nice To Haves

May require some travel (valid driver's license and acceptable driving record necessary).
May require working weekends and evenings for events.

Responsibilities

Responsible for executing client-driven initiatives and ensuring operational excellence to maximize client satisfaction and growth within the Wholesale and Retail sales channels.
Management of all aspects of assigned accounts, including: Entering and maintaining Account Promotional Funds (APFs)
Tracking and managing budgets
Reconciling sales funds and budgets
Validating claims and supporting documentation
Researching and resolving chargebacks
Meeting with Sales, Product, and Credit teams
Communicating with Dealers/Partners and internal Sales teams
Issuing credits
Managing the overall financial and operational activities associated with assigned accounts