Account Receivable Specialist
About The Position
MediaAlpha is a customer acquisition solutions provider powered by technology and data science. The company provides industry-leading solutions designed to reach consumers shopping within high-consideration categories such as property and casualty insurance, health insurance, life insurance, and more. Hybrid: 2x/week, Tuesday & Wednesday Role Overview We are seeking an Accounts Receivable Specialist to manage our accounts receivable operations, including invoicing, collections, cash application, and customer relations, while ensuring compliance with financial regulations and company policies.
Requirements
- AR principles and collection procedures
- Knowledge of general accounting principles
- Accounting software (Sage Intacct preferred)
- Strong Microsoft Excel skills
- Revenue tax compliance knowledge including sales & use taxes; SOX compliance and audit procedures preferred
- High school diploma or GED required;
- 2-5 years in accounts receivable, billing, or general accounting
- Prior collections and dispute resolution experience
- Excellent customer service and communication
- Strong attention to detail and accuracy
- Organizational and time management skills
- Ability to work independently and meet deadlines
- Problem-solving and tactful handling of disputes
Nice To Haves
- Bachelor's degree in Accounting, Finance, or related field preferred
- Experience with Sage Intacct preferred
Responsibilities
- Assist in month-end billing, including adjustments, netting invoices, advertiser/prepay invoices, tax rates, and custom invoices
- Manage and respond timely to incoming communications via the general AR inbox
- Apply cash receipts daily and monitor overdue accounts, following up with customers on outstanding payments
- Prepare and analyze AR aging reports to identify delinquent accounts and open credits
- Record credit card transactions, refunds, and chargebacks; reconcile payment receipts and merchant fees
- Reconcile payments with invoices and resolve discrepancies promptly
- Build positive customer relationships, respond to inquiries, and provide exceptional service
- Create accounts and maintain billing information, payment terms, and credit limits in Intacct and Exchange
- Collaborate with account managers on credit checks and investigate billing disputes and chargeback
- Assist with month-end close activities, controls, and reconciliations
- Support revenue tax filings, including sales & use taxes, gross receipts taxes, and revenue apportionment
- Support internal/external audits and SOX compliance for AR and revenue requests
- Continuously optimize AR processes for efficiency and accuracy
Benefits
- Annual bonus program and participation in our Restricted Stock Unit program
- 100% Employer-paid health, dental, and vision insurance for you, your dependents, and spouse or registered domestic partner
- 100% Employer paid short term disability, long term disability, and life insurance
- 401(k) retirement plan with matching contributions to help you plan for your future
- Open Paid Time Off policy with a birthday day off
- Cell Phone, Wellness, and Internet expense reimbursement, along with a subscription to the Calm App
- Dog-friendly offices (LA and AZ) along with a $300 pet adoption reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Professional, Scientific, and Technical Services
Education Level
High school or GED
Number of Employees
101-250 employees
