Medical Billing Specialist - Account Receivable
About The Position
CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. You will be a part of our incredible CR BillMax team which provides managed billing services to our CentralReach customers, helping them streamline and scale their billing and collections across all the services they provide. This is a hybrid position based in our Ft. Lauderdale, FL office. Team members are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the option to work remotely on Mondays and Fridays.
Requirements
- 1-3 years of relevant experience
- Strong proficiency with computers and billing software systems required
- Well-organized with excellent multitasking and time management skills
- Clear, confident communicator with a strong customer service mindset
- Self-motivated with a professional and positive demeanor
- Ability to remain composed and solution-oriented in high-pressure situations
Nice To Haves
- Experience in ABA billing and collections preferred
- Familiarity with ERA (Electronic Remittance Advice) payment posting preferred
- An analytical thinker who enjoys problem-solving and process improvement
Responsibilities
- Manage client collections and accounts receivable
- Follow up on insurance-aged Accounts Receivable
- Track and resolve discrepancies based on partial payments and contractual obligations
- Review and respond to all claim denials
- Collect required documentation to facilitate claim processing or appeal
- Conduct verifications and authorizations as needed
- Communicate patient financial responsibility clearly and professionally
- Provide support for other billing-related duties as assigned
- Adapt quickly to evolving processes in a flexible and fast-paced team environment
- Leverage technology platforms to improve billing accuracy and efficiency
Benefits
- competitive compensation
- comprehensive health benefits
- generous PTO
- 401(k) matching
- paid parental leave
- hybrid work schedules
- career development support
- wellness programs
- opportunities to give back through CR Cares™, our community engagement initiative
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
