Account Receivable Associate

KEYSTONE PACIFIC PROPERT Y MANAGEMENT•San Mateo, CA

just now•Hybrid

About The Position

Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large-scale onsite communities, and master-planned community associations. We have an excellent opportunity for an Accounts Receivable Associate to join our amazing environment with an opportunity for continuous growth and development. Please continue reading below! Summary: Provides financial, administrative, and clerical support by ensuring the new client accounts are smoothly transferred and set up into the Keystone system. Posts the receipt of payments for homeowners associations and/or the corporation; prepares billing, resolves discrepancies, and maintains records according to established policies and procedures and state-mandated guidelines. Helps resolve billing issues. Why Join Keystone? Keystone is a company dedicated to empowering our team members to improve people’s lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients. As a member of our team, your talents will be nurtured, and your contributions will be supported in a value-based environment that fosters the type of professional quality our customers have come to rely upon. We provide an environment for people that nurtures leadership and promotes personal success and rewards those who exceed expectations. We foster a culture of open feedback and continuous growth. We're thrilled to share that Keystone is officially certified as a Great Place to Work! This recognition reflects our commitment to fostering a positive and supportive work environment where everyone can thrive. We invite you to learn more about what makes Keystone special by checking out our certification details here.

Requirements

Must have a valid California Driver’s License.
Must have reliable transportation and the ability to drive to and from court hearings.
Ability to multitask.
Strong attention to detail.
Strong written and verbal communication skills.
Ability to work well under pressure.
Proficient in Microsoft Suite Programs.
Strong efficiency in Excel.
Excellent interpersonal skills.
Verifiable references.
Able to pass a background check.
At least 1 year of experience working in an Accounting related role.
High School Diploma or GED required.

Nice To Haves

Bachelor’s Degree preferred.

Responsibilities

Homeowner billing and delinquent inquiries.
Assist homeowners with viewing their accounts online and making online payments.
Set up delinquency and adjustment files/maintain files (per account list).
Collection, Billing, and filing as necessary.
Deposits as assigned.
Update delinquency spreadsheets for board packets 2 weeks prior to the board meeting (per meeting schedule).
Follow up with managers.
Obtain general and executive session minutes from managers or from the computer.
Process non-delinquent and delinquent payments
Process incorrect payments
Research problem payments
Notify homeowners of the correct remittance address
Cash receipt processing
Authorize walk-in payments/cover lunch hour on designated days
Process miscellaneous debits/credits
Process non-delinquent and delinquent returned checks and online payments
Send pre-lien letters
Send balance due letters/update owner remarks
Prepare liens and letters
Send lien balance due letter
Release liens & send letter to homeowner
Obtain authorization to commence foreclosure (executive session minutes)
Prepare file and send to the trustee/attorney
Monitor status reports and interface with trustee/attorney
Furnish Board with authorization to Publish Notice of Trustee Sale
Set up REO accounts and HOA-owned accounts
Prepare Plaintiff’s Claim
Process adjustments, update remarks, and copy all payments
Set up a small claims file
Process follow-up work to collect judgment
Notify the court regarding a default on a payment plan
Practice and adhere to Keystone’s Core Values, Mission, and Vision.
Any additional job duties as required by the supervisor.

Benefits

Competitive Salary
Hybrid and Flexible working arrangements
Work-Life Balance
Opportunities for career growth
Training and mentorship from successful leaders in the HOA industry
Cell Phone Stipend
Mileage Reimbursement
Medical, Dental, and Vision
Flexible Spending Account
Pet Insurance
Pre-Paid Legal
Employer Paid Basic Life/AD&D Insurance
Voluntary Life and Short-Term Disability Insurance
Free Employee Assistance Program
401(k) Retirement plan with Company Match
Financial and Health/Wellness Education
Bereavement and Mandated Leave of Absence Applicable
Paid Time Off (PTO)
12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays)