Account/Project Manager
About The Position
We are hiring a Digital Project Manager to join our team. This role sits between our internal creative team and our clients, and is the lead point of contact for all briefing, feedback and scheduling. You will oversee a team responsible for creative development and execution of digital campaigns across a variety of media (paid, organic social, video & animation). You will be responsible for ownership of your projects from brief to wrap, creating and maintaining schedules, managing all client communication and alignment, critical problem solving and ensuring that your team has what it needs to be successful every step of the way. The ideal candidate has experience managing both strategic messaging development and creative execution. A comfort working across multiple disciplines is important, as projects can entail defining audience goals, design, animation, photo/video and animation components.
Requirements
- Experienced in a hybrid account/project management/production role in an agency or in-house setting.
- Able to create and maintain schedules for short-to-intermediate length projects.
- Responsible for owning status reports, scheduling and leading videoconferences, client coordination and follow-ups.
- Well versed in executing campaigns across multiple platforms including print, social, display, CRM, video and digital.
- Comfortable working with creatives with a knowledge of the creative process.
- Client partner/steward for the business relationship and a point of escalation for client issues.
- Being a highly effective liaison between client and creative production team is a must.
- Able to interpret and communicate strategic and tactical feedback.
- Collaborative, self-managing, and able to partner well with others.
- Proficient and comfortable using technology aids to support planning, routing and collaboration.
- Equipped with 4+ years of experience as a Project Manager, Account Manager or Producer preferably in an agency setting.
- A natural leader with excellent motivation and conflict management skills.
- Able to own assigned projects from start to finish, ensuring successful delivery against deadlines.
- Adept and passionate about rolling with the punches of a project, and being proactive and available.
- Strong project management and organizational skills, attention to detail, accuracy and follow-up.
- Able to learn quickly and comfortable asking questions.
- Able to work well in a team setting.
- Familiar with production processes in video, print and digital workstreams and able to incorporate implications to schedule building and maintenance.
Nice To Haves
- Ability to mentor is a strong plus.
- Experience with creative testing is a plus.
Responsibilities
- Oversee a team responsible for creative development and execution of digital campaigns across a variety of media (paid, organic social, video & animation).
- Ownership of projects from brief to wrap.
- Creating and maintaining schedules.
- Managing all client communication and alignment.
- Critical problem solving.
- Ensuring that your team has what it needs to be successful.
- Managing strategic messaging development and creative execution.
- Working across multiple disciplines including defining audience goals, design, animation, photo/video and animation components.
- Creating and maintaining schedules for short-to-intermediate length projects.
- Owning status reports, scheduling and leading videoconferences, client coordination and follow-ups.
- Executing campaigns across multiple platforms including print, social, display, CRM, video and digital.
- Partnering with creatives and understanding the creative process.
- Acting as a client partner/steward for the business relationship and a point of escalation for client issues.
- Acting as a liaison between client and creative production team.
- Interpreting and communicating strategic and tactical feedback.
- Collaborating and self-managing.
- Using technology aids to support planning, routing and collaboration.
- Owning assigned projects from start to finish, ensuring successful delivery against deadlines.
- Rolling with the punches of a project, and being proactive and available.
- Incorporating implications to schedule building and maintenance based on production processes in video, print and digital workstreams.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
