Account Operations Team Leader

Schneider National • Clinton, SC

6d • Onsite

About The Position

Cowan is seeking an Account Operations Team Leader in Clinton to lead and oversee the day-to-day operations of a company location. The Account Operations Team Leader will solve problems and implement solutions that lead to account growth and profitability.

Requirements

• A minimum of 3 years of relevant industry experience.
• A minimum of 1 year of leadership experience.
• Experience managing and retaining drivers.
• Strong understanding of fiscal management and basic reporting.
• Experience with Microsoft Office.
• Experience with TMS and TMW.
• Knowledge of DOT, OSHA and other safety regulations.
• Excellent customer service, problem solving and decision making skills.
• Excellent leadership skills.

Responsibilities

• Provide leadership to a team of planners, driver managers, dispatchers and drivers.
• Ensure a high level of driver satisfaction.
• Participate in driver mentorship and appreciation activities.
• Address safety concerns and provide resources for problem resolution.
• Ensure drivers follow DOT requirements and regulations.
• Provide excellent service to customers and address problems when they arise.
• Ensure shifts are properly staffed to align with customer needs.
• Identify areas of opportunity and create execution plans for implementing new processes.
• Ensure equipment compliance and optimal utilization.
• Provide coaching to associates when improvements are needed.

Benefits

• Medical, dental and vision insurance.
• 401(k) savings plan with company match.
• Company-paid life insurance.
• Short- and long-term disability.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed