Account Manager

Ascend Learning•Los Angeles, CA

45d•Remote

About The Position

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning. Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more. Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs. Ascend Learning's Nursing Segment is fueled by a commitment to excellence in nursing education. Our nursing brands - ATI, APEA, and NursingCE - offer evidence-based solutions designed to develop practice-ready nurses who are prepared for board certification and clinical practice.â¯We use data analytics and engaging learning tools to help nursing students master core content. And we provide nursing education programs and professionals with best-in-class support and expertise from some of the sharpest minds in nursing education.â¯We aid nurse educators in understanding students' comprehension based on nearly two decades of data - including more than 12 million proctored assessments - that detail student learning and performance. The result is customers who are confident in the advice and guidance we provide with our quality-focused assessments and positive outcomes. As an Account Manager for ATI (atitesting.com), you'll develop sales strategies and close business to achieve sales quotas and goals. You'll be responsible for managing and supporting client needs, including account expansion, upselling, solving problems, identifying risks, and maintaining a large client base LA County California territory, extending up to Santa Barbara and Bakersfield California. This position will work remote, living within the Los Angeles, CA area.

Requirements

Bachelor's degree is required.
3+ years of sales account management experience within outside sales required
Strong negotiation skills for favorable client deals, this includes the ability to understand the needs and interests of both parties and find mutually beneficial solutions
Adept written communication for sales documentation
Ability to build trust and maintain regular contact for upsell/cross-sell opportunities
Strong analytical abilities are essential for sales data interpretation, trend identification, and strategic decision making
Average of 3 field travel days per week

Responsibilities

Present, sell and close business while addressing client objectives and pain points and proactively collaborate with internal teams to address client requirements, resolve issues while exceeding client expectations
Build strategic road maps to drive positive outcomes and solutions to meet client needs
Map client stakeholders, pinpointing champions, users, technical staff, and decision-makers
Actively manage and nurture the sales pipeline with timely follow-ups and progress tracking
Maintain and grow existing client relationships, manage account retention including account reviews and utilization reporting, and identify upsell and cross-sell opportunities
Negotiate and finalize deals, provide customer guidance, and develop growth strategies based on market insights.
Provide exceptional customer collaboration and guidance, collect implementation details
Develop and report on sales activity, forecasts, and market dynamics to management
Conduct strategic reviews to align solutions with clients and stay informed on industry trends to spot new business opportunities
Leverage market knowledge and client insights, including territory management, pipeline opportunities, and cross-sell opportunity referral activity where applicable