Account Manager

Cirtronics Corporation•Milford, NH

1d•Onsite

About The Position

Join Cirtronics in Milford, NH, as a full-time Account Manager. Cirtronics is a leading Electronic Manufacturing Services (EMS) provider with over 40 years of experience supporting highly regulated and mission-critical industries, including medical, scientific, defense, robotics, and specialty industrial markets. As an employee-owned company, Cirtronics prides itself on its people, quality systems, and long-term customer partnerships, holding certifications like ISO 13485, ITAR, and CMMC. In this role, you will be the main point of contact for a set of customers, helping them succeed while supporting Cirtronics' growth. You will also participate in RFQ activity, including pricing strategy, proposal development, and coordination with engineering, operations, and supply chain teams.

Requirements

Strong communication skills and comfort working with both technical and non-technical stakeholders
Ability to manage multiple priorities in a fast-paced, collaborative setting
Bachelor's degree in business, or a related field (or equivalent combination of experience and education)
5+ years of experience in account management in a manufacturing or technical environment
Familiarity with BOMs, drawings, or NPI processes
Experience with ERP or CRM systems
Background in pricing, quoting, or commercial negotiations

Responsibilities

Build and maintain strong relationships with customers, acting as their primary advocate
Manage ongoing account activity, including forecasts, orders, and changes
Partner with internal teams to support new product introductions and production ramp-ups
Identify risks, cost opportunities, and manufacturability improvements
Help resolve quality, supply chain, or schedule issues while maintaining customer trust
Look for opportunities to grow existing accounts through expanded services
Ensure account activity aligns with customer and regulatory requirements