Account Manager

Afinida•Escondido, CA

15h•$68,000 - $72,000

About The Position

As an Account Manager, you’ll play a critical role in building and maintaining strong client relationships, driving revenue growth, and ensuring client satisfaction. You’ll be responsible for identifying new business opportunities, managing existing client accounts, and collaborating with cross-functional teams to deliver exceptional solutions. You will also be tasked with meeting set targets and goals, and developing strategies to meet those goals.

Requirements

Excellent Communicator with great interpersonal skills when meeting/speaking with customers
Ability to build and maintain relationships with current and potential clients
Strong Knowledge of sales techniques and strategies
Strong problem-solving and negotiation skills
Excellent management and organizational skills
Ability to work independently and as part of a team
Flexibility and adaptability to change
Proficiency in Microsoft Office Suite and other relevant software
Self-motivated and results-oriented
Proven track record in sales and account management
Bachelor's degree in business, marketing, or related field (or equivalent experience)
Experience as a sales development representative, with a track record of achieving sales quotas
Regular, predictable attendance is required; including quarter-driven hours as business demands dictate
Ability to work in a confined area
Ability to sit at a computer terminal for an extended period
Some travel may be required

Responsibilities

Build and nurture long-lasting relationships with current and potential customers in order to understand their needs and proactively address them
Achieving weekly/monthly targets as set out by the business
Serve as the primary point of contact for client inquiries and concerns
Conduct market research and analyze trends to identify and pursue new business opportunities within your assigned territory or industry
Take the warm/developed leads from the Sales Development Team and turn it into sales
Working to both maintain current client relationships and build new ones
Develop and execute sales strategies to achieve revenue targets and increase customer loyalty and retention
Prepare and deliver compelling sales presentations to potential clients and educate clients on the value and benefits of our products
Identify customer objections and handle them in a timely manner
Monitor account performance, track key metrics, and make data-driven decisions to optimize client accounts and adjust strategies as needed
Negotiate contracts with clients
Ensure compliance with company policies and procedures
Maintain accurate and up-to-date records of client interactions, sales activities, and revenue forecasts
Prepare regular reports and presentations for management and clients
Other duties may be assigned as needed by management