Account Manager - Houston

Hoist & Crane Service Group Inc•Houston, TX

About The Position

Hoist & Crane Service Group is seeking a motivated Account Manager to build long-term, trusting relationships with clients and manage a portfolio of assigned customers. The role involves developing new business with existing clients and seeking new sales opportunities in the assigned territory. Candidates should have excellent industrial sales experience and a general understanding of the industrial manufacturing industry; knowledge of overhead cranes and other heavy machinery is preferred. Familiarity with industrial elevators and overhead rolling doors is a plus. The Account Manager promotes the company’s repair and service offerings, including Overhead Crane, Industrial Elevator, and Dock & Door support. The role works with cross-functional internal teams to support customer satisfaction and improve the customer experience. It also requires timely and accurate paperwork, quotes, correspondence, and professional follow-up through email, phone, and in-person interactions at customer offices or jobsites. Hoist & Crane Service Group offers employee training, competitive wages, and benefits. Applicants must pass a pre-employment drug test and background check (DISA), and submit to random and annual drug testing as required.

Requirements

Experience in industrial sales.
General knowledge and understanding of the crane service business.
Basic understanding of heavy equipment repair and maintenance.
Excellent phone and communication skills.
Ability to work in a fast-paced environment and meet deadlines.
Excellent interpersonal skills.
Mechanical aptitude.
Strong organizational skills and attention to detail.
Excellent documentation skills.
Ability to read sales reports, excellent computer skills, and strong math skills.
Valid driver's license.
Self-motivated with a strong work ethic.
High school diploma, GED, or equivalent experience required.
Must pass a pre-employment drug test and background check (DISA), and submit to random and annual drug testing as required.

Nice To Haves

Knowledge of overhead cranes and other types of heavy machinery.
Knowledge of industrial elevators and overhead rolling doors.
Bachelor's degree in Management, Marketing, Engineering, or a related field.
Familiarity with account management software (CRM).
Ability to understand consumer behavior.

Responsibilities

Oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities.
Work toward individual and team-wide sales quotas.
Increase profitable sales revenue in the assigned territory through scheduled consultations, cold sales calls, email, direct mailings, presentations, and other marketing methods.
Offer customers equipment repair and services, including Overhead Crane, Industrial Elevator, and Dock & Door support.
Liaise with cross-functional internal teams to support customer satisfaction and improve the customer experience.
Complete paperwork, quotes, and correspondence accurately and on time.
Maintain consistent, professional follow-up and communication by email, phone, and in-person interactions at customer offices or jobsites.