Account Manager

eSentire

31d•$85,000 - $105,000•Hybrid

About The Position

eSentire is on a mission to hunt, investigate and stop cyber threats before they become business disrupting events. We were founded on the premise that if you can’t find a solution, you build it. Entrepreneurship and innovation are in our DNA. Our culture is based on transparency, teamwork, and continuous innovation. As the authority in Managed Detection and Response, we protect the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries from known and unknown cyber threats. Shape the Future of Cybersecurity Partnerships eSentire protects the critical infrastructure of the world's most demanding organizations — and our Account Management team is how we keep it that way. This isn't a maintenance role. It's a strategic mandate. As an Account Manager, you won't just manage a book of business — you'll lead it. You'll own the commercial and strategic relationship for a portfolio of enterprise clients, inﬂuencing how they invest in security and ensuring eSentire remains their most trusted partner. You'll operate at the executive level, advise on security strategy, and drive the kind of growth that moves the needle for both our customers and our business. This is a seat at the table — for someone who's earned it. Your Mandate Command your portfolio. Own the full customer relationship and commercial trajectory for your accounts — from relationship to retention strategy to expansion revenue. You set the direction. Operate at the executive level. Build deep, credible relationships with CISOs, IT leaders, and C-suite stakeholders. You're not a vendor contact — you're a strategic advisor with a point of view. Drive aggressive, sustainable growth. Identify and execute on upsell and cross-sell opportunities with precision. You understand how to align business priorities to security investment — and close. Orchestrate cross-functional execution. Partner with Customer Success, Solution Architecture, Product, and Executive leadership to mobilize the full weight of eSentire behind every account. Lead the renewal cycle. Own every stage from early engagement through contract negotiation and close. You minimize churn before it's ever conversation. Think three moves ahead. Develop sophisticated account plans — stakeholder maps, risk mitigation strategies, and growth roadmaps — that keep you ahead of every conversation. Deliver executive-grade business reviews. Make the value of eSentire undeniable. You communicate outcomes, ROI, and strategic alignment in ways that resonate in the boardroom. Set the standard for pipeline discipline. Forecast with accuracy, track account health proactively, and maintain CRM data that reﬂects a well-run business.

Requirements

5+ years of high-performance account management or enterprise sales experience in the cybersecurity space, with a strong emphasis on renewals and expansion in complex environments.
Solid command of cybersecurity concepts, MDR/EDR technologies, or security frameworks — enough to lead strategic conversations, not just follow them.
Sharp commercial acumen — you connect security strategy to business outcomes and quantify impact with conﬁdence.
A consistent record of exceeding quota — you've managed sophisticated sales cycles, and you know how to win.
Executive presence.
You're comfortable in the room with CISOs and CIOs, and you know how to speak their language.
Exceptional communication, negotiation, and inﬂuence skills — you make complex value propositions land.
Salesforce fluent with a disciplined approach to pipeline management.
Bachelor's degree in Business, Cybersecurity, IT, or equivalent experience at the enterprise level.

Responsibilities

Command your portfolio.
Own the full customer relationship and commercial trajectory for your accounts — from relationship to retention strategy to expansion revenue.
Operate at the executive level.
Build deep, credible relationships with CISOs, IT leaders, and C-suite stakeholders.
Drive aggressive, sustainable growth.
Identify and execute on upsell and cross-sell opportunities with precision.
Orchestrate cross-functional execution.
Partner with Customer Success, Solution Architecture, Product, and Executive leadership to mobilize the full weight of eSentire behind every account.
Lead the renewal cycle.
Own every stage from early engagement through contract negotiation and close.
Think three moves ahead.
Develop sophisticated account plans — stakeholder maps, risk mitigation strategies, and growth roadmaps — that keep you ahead of every conversation.
Deliver executive-grade business reviews.
Make the value of eSentire undeniable.
Communicate outcomes, ROI, and strategic alignment in ways that resonate in the boardroom.
Set the standard for pipeline discipline.
Forecast with accuracy, track account health proactively, and maintain CRM data that reﬂects a well-run business.