Account Manager (Logistics)
About The Position
Lange Logistics is seeking a proactive and relationship-driven Account Manager to join our growing team. In this role, you will be responsible for identifying new business opportunities, managing key customer and carrier relationships, and ensuring the successful execution of freight shipments. You'll play a critical role in both customer service and operational coordination, using your negotiation skills and industry knowledge to drive results. This is a fast-paced, rewarding position ideal for someone passionate about logistics, client engagement, and continuous professional growth. This opportunity is available in the following locations: Pittsburgh, PA.
Requirements
- 1–3 years of experience in sales, logistics, or customer service.
- Excellent communication, negotiation, and organizational skills.
- Proven ability to build and maintain strong business relationships.
- Self-motivated with a positive attitude and a collaborative mindset.
- Strong customer service focus with attention to detail.
Nice To Haves
- Passion for the logistics and transportation industry with a desire to grow professionally.
- Familiarity with freight brokerage, third-party logistics (3PL), or transportation coordination.
- Experience working in a fast-paced, team-driven environment.
Responsibilities
- Develop and grow a robust network of customers and carriers through lead generation and outreach.
- Manage and strengthen existing relationships with shippers, producers, and transportation partners.
- Negotiate rates and terms for both buying and selling freight while proactively addressing potential issues.
- Coordinate and oversee scheduled shipments, working closely with shippers and carriers to ensure on-time deliveries.
- Stay informed on transportation industry trends, market shifts, and pricing strategies.
- Deliver outstanding customer service through consistent communication and organized execution.
- Maintain detailed records of sales activities, shipment tracking, and customer interactions.
- Investigate and resolve freight claims and service issues promptly and professionally.
- Perform additional duties as assigned by the Vice President of Sales.
Benefits
- Professional growth and development opportunities
- Diversity and inclusion initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
