Account Manager

Thinkargus•Boston, MA

1d•Hybrid

About The Position

Argus is a branding and marketing agency. We work with people who do Good. And we make it sing. We start with the Good ground truth, that insight or bit of info that makes Good compelling. Then we light it up like fireworks in the night sky. So people don’t just see the Good. They are inspired by it. They feel it. They have to have it again and again. We take Good, and we deliver the Goods. The Role We need a Good account manager. Do you like Good people? Do you have a Good personality? Do you have a curious streak, a quick wit, and a desire to be the conduit to the Good work? Do you have an open mind and a big heart? Do you dig the details? Do you dig in? Do you want to make work that does a little Good in this world? Do you think it’s Good to be part of a Good team? Did you play for a sports team or manage the high school play? Do you play chess or checkers? Do you make friends fast? Do you want to do Good? Do you have 3-5 years of experience in Marketing, Advertising, Public Health, or some other experience that makes you interesting? Do you want to deliver? Do you want to sell? Do you want to be Good? If so, we want to talk to you.

Requirements

3-5 years of experience in Marketing, Advertising, Public Health, or some other experience that makes you interesting

Responsibilities

Client partnership and communication
Serves as the primary point of contact for assigned clients, developing a deep understanding of their business, industry, and competitive landscape.
Prepares for and leads client meetings, presentations, and strategic discussions with confidence and clarity.
Owns meeting preparation, including agenda, materials, and objectives.
Documents and distributes clear next steps, owners, and timelines.
Anticipates client needs and proactively identifies opportunities to add value beyond defined project scopes.
Navigates challenging client dynamics with diplomacy, finding solutions that balance client needs with agency capabilities.
Excellent presentation skills and comfort facilitating meetings with senior client stakeholders.
Problem-solving and decision-making
Strong problem-solving skills and the ability to navigate ambiguity with confidence.
Deep thinker that’s able to weigh different paths forward, thinking through the outcomes and risks, and recommends solutions to the Account Director.
Proactively manages up to the Account Director with clear weekly updates on account status, risks, and next steps.
Project management and attention to detail
Serves as the primary day-to-day executer for assigned accounts, owning timelines, deliverables, communication, and task follow-through.
Manages multiple projects simultaneously while maintaining quality and meeting deadlines.
Facilitates productive collaboration between clients and internal teams (creative, strategy, production) to deliver exceptional work on time and on budget.
Strong attention to detail, focusing on accuracy, consistency, and catching all typos.
Acts as the first set of eyes on strategy and creative assets, working through edits with the team before passing to the Account Director.
Budgets and billing
Tracks scope, hours, and burn rate for assigned projects and accounts.
Flags scope risk, overages, or misalignment early - before issues escalate.
Understands how time, staffing, and scope impact profitability.
Identifies and discusses client growth opportunities with the Account Director.
Prepares monthly billing/invoicing for Account Director review.