Account Manager-Indiana

OFS•Huntingburg, IN

41d

About The Position

We are seeking a dynamic and motivated Account Manager to join the OFS Family. The successful candidate will play a pivotal role in cultivating and managing relationships with our valued clients. You will serve as the primary point of contact for specific territories, addressing their needs and delivering exceptional customer service.

Requirements

Ability to work effectively and efficiently in a team atmosphere
People-oriented with skills in relationship building
Ability to multi-task and meet deadlines
Skilled in communication, troubleshooting and decision-making skills

Nice To Haves

Post-secondary education preferred
Prior experience in service or furniture industry is recommended

Responsibilities

Ensure that all customer and project requirements are met by maintaining cohesive interaction with internal teams
Review and maintenance of orders
Provide assistance with customer requests to ensure their needs are met with a focus on enhancing the customer experience
Address customer complaints and monitor all procedures to ensure their satisfaction
To build and maintain strong customer relationships, while acquiring and developing new ones
Create a client experience that is consistent, positive and repeatable

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