Account Manager - Supply Chain - Work at Home - Ohio

Bon Secours Mercy Health • Work at Home - Ohio, OH

1d • $36 - $56 • Remote

About The Position

The Account Manager will be responsible for building relationships and service interactions in select service areas as designated by the organization. They will provide ongoing client account management and will be expected to maintain relationships with clients to encourage new and repeat business opportunities.

Requirements

• 3 years' experience as Account Manager or similar role (required)
• Bachelors, Business (required)

Nice To Haves

• Masters, Business (preferred)
• 1 year of experience as Account Manager in respective industry (preferred)
• Salesforce (Preferred)

Responsibilities

• Responsible for all client communications, conflict resolution, and compliance on client deliverables and participates with renewing existing clients’ contracts
• Reviews all major deliverables to ensure quality standards and client expectations are met
• Ensures that client issues are dealt with in an efficient manner, and assures that the service line lead and/or operational managers are promptly included in the active resolution of client issues
• Networks within the region to identify high opportunity employers, including networking with appropriate business and trade organizations
• Maintains continuous knowledge of account and product status, identifies potential issues and/or opportunities within or related to the products, services, and account
• Maintains detailed documentation of all client interactions
• Communicates with clients to understand their goals and objectives
• Possesses local market knowledge across the organization and within the assigned market

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level