Account Manager - Toledo

Hoist & Crane Service Group Inc•Raisinville Township, MI

5d•Onsite

About The Position

Hoist & Crane Service Group is looking for a motivated Account Manager to create long-term, trusting relationships with our clients. The individual, preferably, must possess a knowledge of overhead cranes and other types of heavy machinery. Some knowledge about industrial elevators and overhead rolling doors is a plus. Candidates should also have a general understanding of the industrial manufacturing industry as well excellent sales experience in this setting.

Requirements

Basic understanding of all types of heavy equipment repair and maintenance.
Excellent phone and communication skills.
General knowledge and understanding of crane service business.
Experience in industrial sales.
Able to work in a fast-paced environment and meet deadlines.
Excellent interpersonal skills.
Mechanically inclined.
Strong organizational skills.
Detail oriented.
Excellent documentation skills.
Must have a valid driver's license.
Self-Motivated with a strong work ethic.
Must be able to pass a pre-employment drug test and background (DISA) and submit to random and annual drug testing as required.

Nice To Haves

Knowledge of overhead cranes and other types of heavy machinery.
Knowledge about industrial elevators and overhead rolling doors.
General understanding of the industrial manufacturing industry.
Excellent sales experience in an industrial setting.
Familiarity with account management software (CRM).
A flair for client communication.
Understanding of consumer behavior.

Responsibilities

Oversee a portfolio of assigned customers.
Develop new business from existing clients and actively seek new sales opportunities.
Meet ambitious individual and team-wide sales quotas.
Increase profitable sales revenue in the assigned territory through scheduled consultations and cold sales calls, email, direct mailings, presentations, and various marketing methods used to promote the HCSG brand and solutions.
Offer a full inventory of equipment repair and services to new and current customers including Overhead Crane, Industrial Elevator, and Dock & Door support.
Liaise with cross-functional internal teams to ensure customer satisfaction and to improve the entire customer experience.
Ensure timely and accurate execution of paperwork, quotes, and various correspondences.
Provide consistent and professional follow up and communication through email, phone, and personal interaction either at customer offices or jobsites.