About The Position
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job Summary: We’re looking for a dynamic Account Manager to join our Small Business Sales team. This role is focused on acquiring new small business customers, helping them identify the right technological solutions, and ensuring a smooth onboarding experience. Once the account is established, it will be transitioned to our Customer Success team for long-term relationship management. If you thrive in fast-paced environments, love building new relationships, and have a passion for helping small businesses grow, we’d love to meet you.
Requirements
- 2+ years in B2B sales or business development, preferably in the small business segment
- Proven success in new customer acquisition
- Strong communication and negotiation skills
- Familiarity with small business operations and challenges
- Experience with CRM tools and sales automation platforms
- Ability to work cross-functionally with onboarding and success teams in addition to external OEM partners
Nice To Haves
- Entrepreneurial mindset and empathy for small business owners
- Ability to simplify complex solutions for non-technical audiences
- High energy, self-motivated, and results-driven
- Comfortable working independently and managing multiple priorities
- Open to and enthusiastic about leveraging innovative sales techniques—including AI—to enhance sales capabilities and drive performance
Responsibilities
- Prospect & Qualify Identify and engage small business leads through outbound efforts, networking, and digital channels.
- Consult & Sell Understand client needs, present tailored solutions, and close deals that deliver value.
- Onboard & Transition Guide new clients through onboarding and hand off to the Customer Success team for ongoing support.
- Collaborate Across Teams Partner with internal teams to ensure seamless transitions and client satisfaction.
- Track & Report Maintain accurate records of pipeline activity, conversion metrics, and handoff timelines.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
