Account Manager, Small Business

Campspot

4d • $52 - $56 • Remote

About The Position

We are seeking a highly motivated and experienced Account Manager to join our team and play a pivotal role in managing relationships within their portfolio of accounts. As a Small Business Account Manager at Campspot, you will be responsible for driving the growth and success of our platform within your accounts. You will work closely with campground owners/staff, build strong partnerships, and implement strategies to increase adoption and revenue. This role requires a combination of strategic thinking, relationship management, and a passion for the outdoors.

Requirements

• Bachelor's degree in Business, Marketing, or a related field or equivalent experience.
• Proven experience in sales, business development, or account management, preferably in the outdoor and travel industry.
• Strong interpersonal and communication skills.
• Ability to work independently, set priorities, and meet deadlines.
• Excellent negotiation and problem-solving abilities.
• Ability to travel to assigned accounts or to industry events, based on business need.

Responsibilities

• Account Portfolio: Responsible for proactive management of approximately 150 accounts and reactive management 450 additional accounts with a total oversight of $1.2 million in ARR.
• Relationship Building: Establish and maintain strong relationships with campground owners, managers, and other stakeholders in the region.
• Park Management: Facilitate park account transitions related to change of ownerships and terminations.
• Market Analysis: Use data-driven insights to develop and implement strategies for campground and territory revenue growth.
• Product Advocacy: Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Development. Manage setup and adoption of various third party integrations.
• Product Knowledge: Maintain a deep understanding of Campspot's software and booking solutions to effectively communicate and leverage the value proposition to customers.
• Reporting: Track and report on key performance metrics, including revenue generation and customer feedback. Provide regular updates to the management team.
• Market Expansion: Generate referral campgrounds for the inbound sales team.

Benefits

• Competitive benefits, including medical, dental, vision, life, and disability insurance options at affordable rates
• 401(k) plan with employer match
• Flexible and casual work environment: we offer flexible PTO and this is a remote eligible role
• Employee camping credit to encourage getting outdoors and experiencing our product!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees