Account Manager

Ziply Fiber•Everett, WA

33d•$28,080 - $43,750

About The Position

The Account Manager will be responsible for generating sales in multi-family units in their respective assigned region. This includes networking with MDU property managers, assistant managers, leasing agents, and other property staff.

Requirements

High school diploma or GED.
Minimum of six (6) months of sales and/or customer service experience – OR – current or prior military service.
Must be committed to providing exceptional customer service in a calm, professional manner.
Must be enthusiastic, persuasive, persistent, and be able to handle rejection in the selling process well.
Must work in an outside environment for extended periods in any season, with potential exposure to inclement weather.
Must have reliable transportation.
Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.
Ability to prioritize and organize work effectively and be a self-starter.
Ability to maintain confidentiality of company and customer information.
Ability to deal with public in a professional manner.
Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
Ability to drive on behalf of the company in a safe and responsible manner.
Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
Strong verbal and written communication, attention to detail, and organizational skills.
Ability to adjust to rapidly changing priorities and schedules.
Excellent customer service skills.
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Responsibilities

Drive creative sales strategies in multi-family properties that will increase awareness and penetration
Host various community events within MDU properties, to get customers to sign-up for Ziply Fiber services
Make regular property visits to all MDU’s in assigned region, documenting key learnings
Conduct door-to-door outreach to promote and sell fiber internet to residential customers.
Achieve or exceed daily activity goals (door knocks, customer contacts, property visits) and monthly sales targets.
Build strong relationships and trust with prospective customers through professionalism and product expertise.
Participate in e-learning, classroom sales training, and associated curriculum in tandem with Sales Trainer
Marketing team collaboration; offer strategy & communication, collateral material creation & distribution
Perform financial responsibilities to include operational expense tracking, processing mileage reimbursements, logging event expenses, and others
Monitor industry developments (technical, regulatory, and otherwise) and apply critical thinking for strategic and customer impact analysis
Performs other duties as required to support the business and evolving organization.