Account Manager

PartsSource • Hudson, OH

28d • Hybrid

About The Position

As an Account Manager at PartsSource, you will own a portfolio of healthcare provider accounts — building trusted relationships, growing revenue, and ensuring our customers maximize the value of the PartsSource platform. This is a field-facing, consultative sales role at the intersection of technology, healthcare operations, and relationship management. Account Managers sit at a pivotal career level within our Sales organization (Grade 6–7), with a dual IC/manager track. High performers can grow into Senior Account Manager or step into people leadership as a Manager of an End Market team. Both paths are valued and rewarded. Evergreen Talent Pipeline Notice: This is an evergreen job posting created to build a pipeline of qualified candidates for future Account Manager opportunities. While we may not have an immediate opening at the time of application, we review candidates on an ongoing basis and will reach out as roles become available.

Requirements

• 4–8 years of B2B field sales or account management experience
• Demonstrated ability to grow and retain a portfolio of accounts against revenue targets
• Experience managing complex sales cycles with multiple stakeholders
• CRM discipline and forecasting accuracy (Salesforce strongly preferred)
• Willingness and ability to travel within assigned territory

Nice To Haves

• Experience selling into or working at healthcare organizations including IDNs, hospital systems, ambulatory networks, or health systems
• Familiarity with companies such as Vizient, Premier, GHX, R1 RCM, Agiliti, TriMedX, Accruent, GE HealthCare, Siemens Healthineers, Philips, or comparable healthcare technology and services firms
• Understanding of healthcare supply chain, clinical engineering, biomedical services, or medical equipment lifecycle management
• Background in SaaS, healthcare technology, medical device distribution, or HTM services
• Bachelor's degree required; MBA preferred

Responsibilities

• Account Ownership & Growth
• Own a defined portfolio of hospital systems, IDNs, and clinical sites with clear revenue and retention targets
• Develop account plans that identify expansion opportunities across SaaS, services, and parts procurement
• Drive cross-sell and upsell growth within assigned accounts through consultative needs assessment
• Lead renewal conversations and proactively address risk to protect and grow the book of business
• Customer Relationship Management
• Build and maintain trusted relationships with supply chain directors, biomedical engineers, CFOs, and clinical ops leaders
• Conduct regular business reviews that tie PartsSource value to measurable operational and financial outcomes
• Serve as a strategic advisor who understands each customer's equipment environment, procurement challenges, and goals
• Manage escalations with a solutions-oriented approach that strengthens the long-term relationship
• Sales Execution & Pipeline Management
• Run structured sales processes including discovery, proposal, negotiation, and close
• Maintain accurate opportunity data, pipeline reporting, and forecasting in Salesforce
• Collaborate with Customer Experience, Product, and Operations to ensure delivery on commitments
• Stay current on competitive alternatives, market trends, and HTM/clinical engineering dynamics
• Market & Product Expertise
• Develop fluency in PartsSource platform capabilities across parts procurement, services, and SaaS
• Understand the equipment categories, service contracts, and sourcing economics your customers manage
• Translate technical product features into operational and financial value for diverse stakeholder audiences

Benefits

• Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
• Career and professional development through training, coaching and new experiences.
• Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
• Inclusive and diverse community of passionate professionals learning and growing together.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees