Account Manager

FizzNew York, NY
Onsite

About The Position

Fizz is the hottest Gen Z social platform in the world, having started as America’s biggest college social app and now enabling Gen Z globally to connect around shared experiences and identities. College Fizz communities feature a private, moderated feed of posts from verified students, making it the most entertaining and authentic way to experience student life. Their newest product, Global Fizz, brings together Gen Z both domestically and internationally, providing a space to connect around the 99% of life not represented on entertainment platforms like Instagram and TikTok. Fizz is on a mission to bring social back to social media. They launched at Stanford in July 2021, have seen >95% of undergraduates join, and half use Fizz daily. After raising a $25M Series B in July 2023, they are dominant across 700+ colleges, generating revenue through advertising, and expanding beyond college communities, recently reaching #1 on the App Store in Saudi Arabia. For 2026, their goals are to expand across the U.S. college market, accelerate advertising revenue growth, and rapidly expand beyond college students domestically and internationally. The role of Account Manager is to help build and scale Fizz’s advertising business from the ground up, working directly with the Head of Business Solutions to execute campaigns for leading brands and agencies. This person will be the primary interface between Fizz and advertisers, ensuring successful campaign launches, strong performance, and long-term partnerships. It is a highly cross-functional role at the intersection of sales, product, creative strategy, and data, seeking someone operationally strong and client-facing confident, excited to define how advertising works on next-gen social platforms.

Requirements

  • 1–5 years of experience in account management, client services, campaign management, or media planning within digital advertising, media, or ad tech
  • Strong written and verbal communication skills
  • Demonstrated ability to manage multiple clients or campaigns simultaneously
  • High attention to detail and strong organizational skills
  • Comfort working with campaign performance data and translating insights into recommendations
  • Experience collaborating cross-functionally across teams such as sales, product, creative, or engineering

Nice To Haves

  • Experience with native advertising, branded content, influencer campaigns, or social media advertising
  • Familiarity with campaign management or reporting tools (e.g., Salesforce, Google Ad Manager, Looker)
  • Basic copywriting or creative development experience
  • Experience working in a startup or high-growth environment
  • Strong understanding of digital media metrics (CPM, CTR, engagement rate, conversions)

Responsibilities

  • Lead campaign kickoff calls with brand and agency partners
  • Align stakeholders on timelines, deliverables, KPIs, and creative direction
  • Set clear expectations and position clients for campaign success from day one
  • Partner with clients to develop effective ad creative for native placements
  • Write or refine ad copy aligned with Fizz’s voice and community dynamics
  • Coordinate mocks and manage feedback cycles through final approval
  • Build, QA, and launch campaigns within Fizz’s campaign platform
  • Ensure campaigns are properly configured, pacing correctly, and meeting objectives
  • Maintain strong attention to detail across campaign setup and execution
  • Monitor campaign delivery and performance metrics
  • Identify opportunities to optimize targeting, creative, and budget allocation
  • Prepare clear, data-driven reporting and performance insights for clients
  • Lead weekly client calls to review results and recommend next steps
  • Partner closely with Sales, Product, and Engineering to ensure campaigns launch smoothly
  • Participate in regular campaign syncs to share updates and identify risks early
  • Provide client feedback to help shape ad formats, packaging, and product roadmap
  • Identify opportunities for renewals, upsells, and expanded partnerships
  • Contribute to building long-term client relationships
  • Help develop repeatable best practices as the ads business scales
  • Collaborate with internal teams to improve campaign workflows and reporting tools
  • Advocate for features that improve efficiency and client experience

Benefits

  • company-sponsored benefits
  • equity
  • Relocation assistance
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