Account Manager

BrightView Landscapes, LLCIndianapolis, IN
67d

About The Position

At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We're looking for an Account Manager. Can you picture yourself here? Here's what you'd do: You'd be the primary contact for your clients, building long-term relationships that foster satisfaction, retention, and ancillary sales. You'd also oversee field operations and supervise a Production Manager, who works with the crew to deliver fantastic service in the field.

Requirements

  • 1 year minimum of supervisory experience in the landscape or service industry
  • An associate's degree in a business-related field or equivalent experience
  • A minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace

Nice To Haves

  • The ability to coach and develop teams

Responsibilities

  • Client Satisfaction:
  • Developing and maintaining long-term relationships with clients
  • Performing site walkthroughs with clients to ensure quality and service expectations are met
  • Facilitating the resolution of client concerns to ensure renewal
  • Sales:
  • Proactively presenting site enhancement ideas to your clients
  • Generating referrals from existing clients and passing them to the Business Developer
  • Developing accurate estimates for new and existing clients, maintaining acceptable gross margins that support the branch's financial goals
  • Operations:
  • Assisting in overall leadership of the branch
  • Maintaining satisfactory accounts receivable levels
  • Coordinating with the Branch Administrator to ensure branch databases contain up-to-date client information

Benefits

  • Paid time off
  • Health and wellness coverage
  • 401k savings plan

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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