Account Manager

MVF•Austin, TX

5h•Hybrid

About The Position

The Account Manager is ultimately responsible for the growth and retention of a portfolio of clients. In this role, you will manage clients' day-to-day needs and present regular upsell and growth opportunities. By heading up the relationship, you will be your clients' main point of contact at MVF and will be required to present and sell all of the products that we have to offer. You will be targeted on the revenue from your accounts on an annual basis and will have autonomy on how to achieve this, with the full support of our sales, marketing, and operations teams.

Requirements

Proven ability as an outstanding sales-person or account manager (1-2 years of experience)
Has hit targets regularly and managed a portfolio of clients
A real passion and drive for MVF, putting the business’ best interests first
Focused on achieving results
High levels of organization, ownership, proactivity and curiosity
An entrepreneurial mindset
Gets things done quickly
Strong communication skills; both verbal and written
Knowledge of competitor/Industry landscape
Ability to demonstrate creating win-win solutions for clients
Demonstrates high emotional intelligence in dealings with team members and clients alike
Hitting quota by growing your clients’ revenue year on year
Expanding clients into new territories and industries
Retaining 100% of client revenue year on year
Highly proficient with using Abbey, Looker, Jira and other necessary platforms

Responsibilities

Day to day management of clients within your portfolio. Typically, these clients have worked with MVF for at least 12 months
Uses knowledge and expertise to gain an understanding of the needs of each client and ensures there is clarity around priorities and goals to fulfil commercial expectations
Works collaboratively with cross-functional teams to ensure both that the client’s requirements are fulfilled and strategic growth plans/milestones are being met
Long term strategies to grow and develop client accounts, including expansion into new products and markets
Responsible for growing each client's revenue base month on month
Regular reporting and feedback on client performance and happiness
Ensuring the relevant administrative components of account management at MVF are successfully completed for your portfolio

Benefits

Hybrid working (2 days per week remote)
Lots of room for growth and stretch assignments
Life Assurance to protect your loved ones
401K matched contributions
Flexible working hours
Be Well: Our award winning wellbeing and mental health programme to support all MVFers and their families
Free breakfast when in the office
Competitive holiday benefits (24 days a year paid holiday, plus 7 national holidays)
Medical coverage including Dental and Vision (with the ability to upgrade)
Free healthy snacks throughout the day, coffee, tea and fruit infused water
Paid central Austin parking
Regular social events - we love working and spending time together, so we like to take time to bond and have fun!