Account Manager

Omnicom HealthNew York, NY

About The Position

At Omnicom Health Medical Communications, we give science a story to tell. As a global leader in publications, medical affairs, regulatory consultation, and AOR medical communications, we boldly define the journey from molecule to market for pharmaceutical and biotech clients. Our agency is powered by the convergence of highly skilled people, a higher purpose, and the nexus of science and technology innovation. We support 150+ transformational medicines across pharma, biotech, and healthcare. From early-stage discovery through commercialization, Omnicom Health Medical Communications partners with the medical communications community across the lifecycle of their assets—supercharging their science to engage and reach healthcare professionals. As an Account Manager, you will be leading projects from start to finish, with support and guidance from our account leads. This will include timeline development and management, financial management, and client relationship-building and interaction. You will also work very closely with other internal stakeholders on our team, such as scientific services, editorial, creative, and digital, so strong communication skills are essential.

Requirements

  • Degree in life science or degree in liberal arts, marketing, or communications, with a strong appreciation for medical communications and scientific storytelling, and an interest in pharmaceutical marketing
  • 2 years of experience in account/project management in an agency setting
  • Working knowledge of MS Office (MS Outlook, Word, Excel, Project, and PowerPoint)
  • Excellent communications skills (written and oral), and analytical, interpersonal, and problem-solving skills
  • Ability to work independently and within a team
  • Must be solution oriented
  • Passion for excellence and extremely detail oriented
  • Comfortable leading client calls
  • Highly organized, able to manage workload, manage time, and prioritize tasks
  • Willingness and ability to travel for programs if requested; 10% travel likely (pending accounts)

Nice To Haves

  • some pharmaceutical or healthcare-focused client experience preferred, but not required

Responsibilities

  • Execute projects autonomously, with proven knowledge of internal processes, and capably and directly manage projects while working with interdepartmental teams
  • More confidently drive your own and others’ agendas and keep deadlines (project management, prioritizing, and delegation)
  • Begin to partner with clients more independently and lead client meetings/calls focused on project status and completion
  • Provide expert oversight of Workfront and other content management databases/portals (if applicable to account, e.g., Veeva, Datavision)
  • Partner with Client Finance Director for accurate picture and preservation of account financials
  • Develop client budgets, SOWs, and estimates with minimal revision needed
  • Oversee the work of and provide direction to junior account managers, and facilitate onboarding and training of junior staff by delegating project work to provide experience and knowledge transfer
  • Participate in and contribute to select business planning sessions
  • Assist in preparation for new business pitches/presentations, including research, scheduling, and other internal needs
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