Account Manager

FLS Transportation Services (USA) Inc.Jacksonville, FL
Onsite

About The Position

FLS Transportation Service is currently seeking experienced, energetic and established Transportation Brokerage Account Manager to join our rapidly growing organization.

Requirements

  • 3-7 years experience as an Account Manager, Sales Executive or relevant role
  • Proven experience in freight brokerage sale, with a desire to grow professionally
  • A sales/growth mindset associated with organic growth from client base
  • Proven ability to develop and grow existing accounts
  • Problem solving and strong communication skills – this industry lives and dies on solid; communication between customers, shippers, receivers, and colleagues
  • Ability to work in fast paced environment while juggling multiple accounts
  • Strong work ethic and burning desire to win that is showcased through outworking the competition
  • Strong negotiation skills

Responsibilities

  • Act as main point of contact for key customers becoming the “go-to” person for service and communication
  • Provide regular shipping updates and maintain performance scorecard for each client
  • Identify new bid opportunities to maximize potential of current accounts
  • Schedule quarterly business reviews with customers and operations team relative to account performance
  • Work in collaboration with sales team to service and grow the account
  • Become a subject matter expert on shipping, logistics and transportation industry
  • Provide world-class customer service to our clients
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