Account Manager

InEvent•Denver, CO

57d

About The Position

InEvent is looking for experienced Account Managers who focus on long-term relationships with our customers whilst providing them with innovative solutions on how they can develop their events. If you are a committed, motivated, and positive individual who is looking to join a fast-growing company where you can make a difference, we would like to speak with you!

Requirements

Experience working in the Events Industry.
Must have advanced English proficiency;
Solid experience working in a B2B sales/account management role, where responsible for renewals and upselling, with key clients being SMEs and Enterprise;
Track record of hitting and exceeding monthly, quarterly, and annual targets;
Outstanding customer service and sales skills to ensure we respond efficiently to our client needs:
Experience with upselling and maximizing account revenue;
Advanced communication skills to comfortably and efficiently deal with clients at all decision-making levels;
A consultative selling and account management approach;
Excellent negotiation and closing skills;
Experience of working with and managing pipelines in a CRM - HubSpot or Pipedrive experience is a plus.

Nice To Haves

Experience with HubSpot or Pipedrive is a plus.
HubSpot or Pipedrive experience is a plus.

Responsibilities

Responsible for negotiating and converting renewals and upsell deals within the existing client portfolio - this includes regular customer reviews and product demonstrations to showcase new beneficial features suited to individual clients;
Ensure excellent product knowledge of all our products and new releases at all times;
Work with monthly, quarterly, and annual targets to ensure we hit our target upsell and ACV:
Work closely with both the Sales and Customer Success teams to ensure the client journey and touchpoints are smooth and beneficial for all parties.
Deliver exceptional customer service to address client needs efficiently.
Employ a consultative selling approach to understand and fulfill client requirements.
Utilize advanced communication skills to interact with clients at all decision-making levels.
Negotiate and close sales deals effectively.
Maintain and manage pipelines in CRM systems (experience with HubSpot or Pipedrive is a plus).