Account Manager

Bonneville International•San Francisco, CA

43d•Hybrid

About The Position

Bonneville San Francisco (Bay Area) is looking for a dynamic Account Manager to oversee day-to-day management, execution and fulfillment of new and existing Bonneville client advertising campaigns. This position is critical to the success of our clients. As an Account Manager, you will coordinate the efforts of all internal team members involved to ensure our clients achieve their desired business results. Note: Work configurations are subject to change based on business needs and at company discretion. This position is a hybrid role that requires the employee to work at our Daly City site 3-4 days per week. Specific hybrid schedules will be determined based on business needs and evaluated by managers and senior management.

Requirements

College degree in communications, sales, marketing, related field, or equivalent. Experience in lieu of degree.
Digital advertising knowledge and experience.
Previous account management or customer success experience.
Strong written and verbal communication skills.
Strong problem-solving, organization and time management skills.
Ability to work well with Bonneville sales management, executive management, and other departments.
Track record of developing outstanding external business relationships.
Ability to handle multiple tasks and projects effectively under deadline pressure.
Proficient in Microsoft Office software.
Must be goal-oriented and self-motivated with proven capability of independently organizing, performing work, and assuring follow-through.
Work in compliance with Company policies and procedures
Work effectively in a team environment.
Proven ability to handle stress.
Ability to consistently work hours required. Works more when required to meet deadlines including weekends, evenings, etc.
Project an appropriate professional appearance and demeanor
Maintain positive and cooperative rapport with staff, management and clients
Maintain confidentiality by not discussing internal matters, company strategies, client’s proprietary information, personnel matters, wage and salary information or any sensitive information with clients, competitors, listeners, the media or inappropriately with co-workers, and by not distributing our proprietary research or other information to our competitors.
Receive, process, and maintain information through oral and/or written communication effectively
Substantial physical movements (motions) of the wrists, hands, and/or fingers
Ability to extend hand(s) and arm(s) in any direction with good eye and hand coordination
Lift, move, and carry up to 20 pounds on occasion

Nice To Haves

Experience with Wide Orbit and Wrike.
Broadcast ratings and research.

Responsibilities

Manage assigned client partnerships.
Work closely with marketing/promotions, programming, digital and business departments to develop and implement successful promotions, charitable events, and entertainment features to ensure they meet partnership goals and objectives and provide maximum return on investment for clients.
Manage daily activity of accounts.
Respond timely to any sponsor requests and questions.
Produce client recaps that include details of all activities including documentation of all sponsorship deliverables – audio and digital campaigns, promotional activity, and results.
Develop strong business relationships with existing and potential key and target accounts.
Confirm the accuracy of sales orders.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Work closely with the sales department to manage partnerships, and to ensure that current partners receive superior service and comprehensive fulfillment and execution of all contractual elements
Develop new business with existing clients and/or identify areas of improvement to meet revenue goals.
Forecast and track key account metrics.
Collaborate with Account Executives to identify and grow opportunities.
Collaborate with Account Executives to promote retention of customers and overall positive experience with the brand.
Other duties as assigned

Benefits

Robust, affordable medical, dental and vision coverage with no wait period for enrollment
401(k) with Company match and employer-funded retirement account, both fully vested from day one
Paid leave for new parents under our Medical Maternity (8 weeks) and Parental Leave (8 weeks) benefits
Opportunities to apply for tuition reimbursement
Paid time off for vacation (120 hours accrued per year) and sick leave (80 hours accrued per year) in addition to 12 paid company holidays per year
Paid time off for volunteering (40 hours per year)
Employee Assistance Program (EAP) services
Access to an entire team of free financial planners
Matches on contributions to charitable organizations after one year of service
Continuous growth and development opportunities
Dynamic team culture that values teamwork, having fun, and collaboration