Account Manager

OVHcloud•Reston, VA

46d•$60,000 - $75,000

About The Position

The Account Manager is responsible for developing new business from existing and potential clients. This position is expected to ask insightful questions, identify challenges, and help clients recognize the value of OVHcloud services. This is an exciting opportunity for individuals who are motivated by the opportunity to grow OVHcloud brand and presence in the US. The ideal candidate must demonstrate meaningful past success selling at least one of the below: Colocation Infrastructure as-a-Service Backup & Disaster Recovery Services Private and Hybrid Cloud Solutions Security-as-a-Service Base salary range: $60,000-75,000 per year (based on relevant experience) on a 60/40 plan split. OTE range is between $100,000-125,000 per year.

Requirements

3+ years of demonstrated experience in an enterprise sales environment, consistently achieving or exceeding quota using a consultative/solution-based sales approach
Ability to present to and work with senior business partners
Successful selling of at least one of the following services: Colocation, Infrastructure as-a-Service, Backup & Disaster Recovery Services, Private and Hybrid Cloud Solutions, or Security as-a-Service.
Strong knowledge of backup and replication technologies
Excellent communication skills to include verbal, written, and presentation
Ability to quickly master technical concepts, processes, details, and skills, and be able to effectively communicate them to a wide variety of audiences
Experience using Salesforce; Zendesk
Some travel may be required

Responsibilities

Proactively develop a robust sales pipeline with your assigned accounts to ensure consistent attainment of monthly, quarterly and annual sales goals. You will also need to focus on customer retention and drive toward a positive net revenue retention for your book of business.
Develop a prospecting plan that engages new contacts on existing accounts to expand wallet share and consistently ask for referrals.
Ensure full understanding of our products to be an effective and valued expert to internal and external customers.
Develop long-term strategic relationships with customers by maintaining regular interactions, ensuring satisfaction with current products, and recommending additional solutions as needed. Commit to providing management with constructive feedback.
Leverage our CRM to maintain an accurate sales forecast, account growth strategies, document contact information, and log activities.
Develop presentations of OVHcloud products that demonstrate effective understanding of the issues and pain points experienced by cloud customers and propose solutions to support their business objectives.
Manage existing accounts with the objective to drive renewals prior to expiration and identify upsell opportunities.
Handle all escalations, such as billing or support issues that are not resolved through normal channels, for assigned accounts.
Maintain knowledge and insight of competitive cloud solution providers and their capabilities from both a commercial and solution perspective including their value proposition.
Collaborate with key internal stakeholders to develop sales strategies and account plans.