Account Manager

Charta Group Inc.•Austin, TX

34d•Hybrid

About The Position

Marco Fine Arts (MFA) is a leader in fine art publishing and print-on-demand manufacturing, working with high-profile artists and brands during an exciting period of growth. We are seeking an Account Manager who thrives in a fast-paced, entrepreneurial environment and takes ownership of projects from start to finish. The Account Manager will play a key role in managing multiple accounts, driving incremental sales growth, and uncovering new business opportunities across client organizations. This role requires a proactive self-starter with a proven track record in account management who can build strong client relationships while collaborating effectively with internal teams.

Requirements

2–3 years of experience in account management or business development, preferably in manufacturing or eCommerce.
Proven track record of driving sales growth and managing multiple accounts simultaneously.
Tenacious, resilient, and persuasive, with the ability to take initiative and deliver results independently.
Strong communication (oral and written), organizational, analytical, and presentation skills.
Excellent project management skills with the ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office Suite (particularly Excel & PowerPoint).
Familiarity with CRM tools.
Must be based in Austin, Texas, with a hybrid schedule (3–4 days in office).
Opportunity to collaborate with high-profile artists, brands, and strategic accounts.
Direct visibility to leadership and clear opportunities for career advancement in a high-growth company.
Entrepreneurial, collaborative culture where contributions are valued.
Competitive compensation package.

Nice To Haves

Background in manufacturing, print-on-demand production, or eCommerce industries.
Strong knowledge of account management best practices and ability to apply them effectively.

Responsibilities

Manage day-to-day operations for a diverse portfolio of accounts, ensuring client needs are consistently met and exceeded.
Identify and pursue new opportunities within existing accounts and across client organizations to drive revenue growth.
Serve as the primary point of contact, developing long-term partnerships and ensuring client satisfaction with MFA’s products and services.
Drive incremental sales growth through upselling, cross-selling, and uncovering new revenue streams.
Collaborate with internal teams, including sales, planning, operations, and other divisions, to ensure seamless execution of projects.
Monitor, track, and report on account performance, providing updates and insights to senior management.
Proactively identify and resolve account issues and challenges, ensuring timely and effective solutions.
Partner with the planning team to analyze business performance and ensure seasonal plans align with company growth objectives.