Account Manager (Future Opportunity)

HopSkipDrive • Detroit, MI

10d • $85,000 - $130,000 • Remote

About The Position

At HopSkipDrive , our goal is to create opportunity for all through mobility. We’re a technology company that solves complex transportation challenges where there is a heightened need for safety, equity, and care. Through our marketplace, we connect kids, older adults, or anyone needing extra support to highly-vetted caregivers on wheels. Through our software, we solve the biggest transportation challenges facing schools and school districts around the country. Founded by three moms as a solution to their own transportation challenges, we’ve now facilitated more than five million rides across over 17 states around the country. We continue to expand at a rapid pace, making the Inc. 5000 list four times, as well as the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M in funding to date. At HopSkipDrive, we are constantly growing and anticipate needing talented individuals like you to join our team in the near future. While we do not have an immediate opening for this specific role, we are proactively building a pipeline of high-potential candidates who are ready to hit the ground running when a position becomes available. Our Talent Acquisition team will review your application and assess your fit for future openings. If your profile aligns with our future needs, a recruiter may reach out to schedule a brief, informational conversation to learn more about your experience and career goals. Successful candidates will be placed into our exclusive Revenue pool and contacted when a matching role officially opens. Who We Are: We are a driven, mission-focused team, passionate about transforming transportation through innovation and impact. Rather than just selling a service, we build lasting partnerships with school districts and government agencies, solving their toughest challenges with our vetted CareDriver marketplace and cutting-edge solutions. As a Revenue team, our goal is clear: drive revenue growth, deliver value to our clients, and redefine what’s possible in mobility—while making a meaningful difference for those who need it most.

Requirements

• Strategic Sales Expertise: 2+ years of experience in sales, account management or a related role. Strong background in developing and executing comprehensive account plans, identifying upsell and cross-sell opportunities, and delivering solutions that align with client needs and business goals.
• Proven Relationship Building: Demonstrated success in cultivating strong, trust-based, and empathetic relationships with clients and internal stakeholders in an account management or sales based role.
• Cross-Functional Collaboration: Strong experience working effectively in cross-functional teams, collaborating with multiple departments to achieve shared goals and drive business success.
• Critical Thinking and Problem-Solving : Strong ability to identify challenges, analyze data, and develop creative solutions to address client needs, overcome obstacles, and drive sales performance.
• Organizational Skills: Demonstrated ability to manage multiple client accounts, prioritize tasks effectively, and maintain a well-organized pipeline to meet sales targets in a fast-paced environment.
• Goal-Driven Focus: Track record of consistently exceeding targets and achieving measurable results, with a sharp focus on delivering outcomes that align with company objectives.
• Advanced Presentation Skills: Proven ability to craft and deliver persuasive, engaging presentations to a range of audiences, including clients, internal teams, and leadership.

Responsibilities

• In-Person Client Engagement: Dedicate 2-3 days each week to on-site client visits to foster relationships, deepen understanding of client needs, and drive meaningful engagement. Additional national travel may be needed and reliable transportation is required.
• Spearhead Enterprise Growth: Drive the success of HopSkipDrive’s rapidly expanding Enterprise business by achieving ambitious revenue growth targets and delivering impactful results.
• Manage Client Accounts : Retain and expand a portfolio of existing clients by delivering exceptional service, actively identifying upsell and cross-sell opportunities, and building a robust pipeline of new prospects.
• Seek Net-New Opportunities: Proactively identify potential leads, pinpoint key stakeholders within client organizations, and leverage existing networks, to uncover additional opportunities to deliver value with key stakeholders across school districts and government departments .
• Communicate Tailored Value: Leverage a consultative approach to identify transportation challenges and opportunities, crafting tailored solutions that align HopSkipDrive’s offerings and value proposition with client needs.
• Partner Cross-Functionally : Collaborate with internal teams including Support, Product, Trust & Safety, and Operations to implement client feedback and optimize our offerings to their needs.
• Lead Pricing Discussions: Drive pricing negotiations and shape strategic approaches to ensure long-term client alignment and growth in your metro.

Benefits

• We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity.
• In addition, we offer flexible vacation, medical, dental, vision, and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees