Account Manager (21 month contract - Mat leave coverage)

Merrithew International Inc.Toronto, ON
$57,000 - $60,000Hybrid

About The Position

The Account Manager, Education Sales is responsible for driving revenue growth and ensuring operational excellence across Merrithew’s education business within the assigned territories. This role plays a critical part in expanding the company’s education footprint by developing new business opportunities, strengthening partnerships with current partners, and maximizing the performance of existing accounts. Acting as both a strategic partner and a primary point of contact, the Account Manager supports clients throughout the full lifecycle of education delivery: from business development and course planning to execution and ongoing account management. The role requires close collaboration with cross-functional teams, including Sales, Marketing, and Education Product, to optimize instructor trainer resources, align market strategies, and deliver a seamless client experience. In addition to sales and relationship management, the Account Manager ensures efficient coordination of operational processes, including course scheduling, instructor trainer deployment, and client communications. This position is well-suited for a highly organized, results-driven professional who thrives in a fast-paced, international environment and is passionate about building long-term partnerships while driving sustainable business growth.

Requirements

  • 3 - 5+ years of sales and account management experience selling business solutions.
  • English and Chinese bi-lingual is a must
  • Bachelor’s degree with business-related studies.
  • Experience interacting with customers in a sales environment that involves email selling, social media prospecting, trade show interaction, demand creation and/or account management
  • Highly result-driven, self-motivated personality that shows perseverance and can overcome objections to achieve sales targets in a results-oriented environment
  • Excellent presentation and interpersonal skills, confident, well-spoken, outgoing, proactive, a natural communicator and relationship builder
  • Active listener with a consultative approach to understanding client needs
  • Supreme ability to organize yourself, your tasks, and manage your time to be highly productive
  • Ability to work at flexible hours to deliver timely effective customer experience regionally and internationally.
  • You enjoy working as part of a team, you want to be relied upon and you understand that outcomes are a result of a lot of people contributing to a common goal
  • Exceptional skills with data analysis using excel and CRM
  • Up to 10% travel time to designated territory may be required

Nice To Haves

  • Previous experience as an account manager in an international setting, esp. experience with Greater China is an asset.

Responsibilities

  • Business Development & Sales Growth:
  • Customer Service & Account Management:
  • Operational Support & Instructor Trainer (IT) Coordination:
  • Administrative & Financial Management:
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