Account Manager

The J.G. Wentworth Company•King of Prussia, PA

5h•Onsite

About The Position

The Debt Resolution Account Manager role is focused around conducting heavy-volume negotiations with creditors in concurrence with the FDCPA (Fair Debt Collection Practices Act) and reaching settlements with the goal of lowering our clients' debt. Ideal candidates will have a strong personality and sense of individuality, and a fervent drive and determination to help others. Honed people skills and empathy are valuable traits that will allow candidates to thrive in a rewarding and prosperous career.

Requirements

Bachelors degree or 3 years equivalent work experience
No previous experience is required – we have a new-hire training program to develop the necessary skills
Must take company excel assessment
Strong business acumen and professionalism
Excellent verbal and written communication
High energy, competitive, passionate, and motivated to be #1
Ability to thrive in a fast-paced environment
Strong problem-solving skills
Extremely detail-oriented

Responsibilities

Negotiate, deliver, and follow through to completion on client settlement offers and proposals between the client and the creditor
Establish and maintain contact with creditors, collection agencies, collection law firms, and debt buyers
Analyze client portfolios to determine the best strategy to help clients achieve financial freedom as quickly as possible
Review clients’ banking accounts to determine funds necessary and available to execute the program
Responsible for achieving monthly KPIs set by management