Account Manager

Down to Earth•Orlando, FL

31d

About The Position

As a Maintenance Account Manager, you will manage a broad commercial landscape portfolio within a designated territory. You will be responsible for developing strong relationships with your client base, selling ancillary services to best suit the needs of your clients, while successfully managing your operations team. You have an eye for the details that beautify any property, and that makes you unique. Building effective teams and delivering top quality results to the communities you support are your priorities.

Requirements

HS Diploma or GED equivalent, Associates Degree is preferred
Must be proficient with the Microsoft Office Suite
Ability to work outside during the summer months in Florida
Strong organizational, interpersonal, and communication skills
Flexible and willingness to adapt in a fast-paced and ever-changing environment
Valid Florida Driver’s License and the ability to pass an MVR check

Nice To Haves

Minimum 5 years of account management experience in a service industry
Minimum 2 years of leadership experience
Bilingual in English and Spanish
Commercial landscape experience in the Florida market

Responsibilities

Building and nurturing strong relationships with internal and external clients
Conducting regular site visits to ensure client expectations are being met or exceeded
Identifying and resolving customer concerns with a high sense of urgency
Presenting value-added enhancement proposals to customers
Supervising the operations team that supports the client portfolio
Successfully establishing a sense of community and inclusivity among your team
Actively driving the Down to Earth safety culture
Proactively identifying, hiring, retaining, and developing top talent
Exemplifying the leadership behaviors that positively promote the Down to Earth brand
Performing other duties as assigned by the leadership team