Account Manager - Grocery

Trusted Consumer Self-Care Products•Grand Rapids, MI

6d•Hybrid

About The Position

The incumbent develops Perrigo’s business in the categories for which they are responsible at assigned accounts via effective account management practices and implementation of recommendations that grow Perrigo’s revenue and profit. This role is responsible for leading the development of objectives and implementing strategies to achieve the sales plan in assigned categories and accounts. The Account Manager collaborates with teammates, Marketing, and Marketing Information to develop and present category reviews, new product presentations, share growth initiatives, and consumer insights findings. They will also develop and sell in promotional calendars, execute price management activities, and negotiate item pricing to achieve established price and margin objectives. This role requires enhancing business relationships with buyers and up to the Director level, acting as the customer's primary advocate internally, and directing initiatives with internal departments to ensure timely delivery of new products and promotions. Additionally, the Account Manager will work with Customer Service and Customer Replenishment teams to develop and execute service strategies to maximize in-stocks and is responsible for forecasting. Compliance with administrative requirements and alignment of Perrigo resources with customer needs are also key responsibilities.

Requirements

Bachelor’s degree in Business, Marketing or related field.
8+ years of professional experience, at least 3 of which are in Sales, or an equivalent combination of education &/or experience.
Industry experience required.
Previous Consumer Packaged Goods experience in direct selling to customers.
Demonstrated strong analytical skills.
Solid understanding of the selling process.
Excellent interpersonal skills, including oral and written communication.
Able to interpret quantitative and qualitative information and use such information to develop actionable recommendations.
Works well under tight timelines.
Can manage hundreds of different skus across multiple categories.
Ability to prioritize work in fast-paced environment.
Excellent judgment, follow-up, attention to detail and personal accountability.
Working knowledge of basic computer software.
Ability to communicate by email, telephone and in person.

Responsibilities

Leads development of objectives and implements strategies to achieve sales plan in the categories for which they are responsible at assigned accounts.
Collaborates with Account or Region teammates, Marketing and Marketing Information to develop and present category reviews, new product presentations, share growth initiatives and consumer insights findings in an actionable manner.
Utilizes category and product information to develop and sell in robust rolling 6-12-month promotional calendars.
Responsible for executing all Price Management activities at assigned accounts.
Negotiates item pricing to achieve established price and margin objectives.
Collaborates with Pricing Department and Marketing to understand and incorporate market and competitive intelligence into all price concession negotiations.
Successfully enhances business relationships with focus on the Buyers but also inclusive up to the Director level in the categories for which they are responsible and across all necessary complementary departments.
Leverage relationships to maximize Perrigo’s value as a partner and our business results.
Is the Customer’s primary advocate inside Perrigo.
Directs initiatives with internal departments to ensure new products, promotions and other account initiatives are developed and shipped on time.
Works with Perrigo Customer Service and Customer Replenishment teams to develop and execute service strategies to maximize DC and store in-stocks and is responsible for forecasting.
Responsible for ensuring compliance to Perrigo & Customer administrative requirements.
Collaborates with internal colleagues to ensure Perrigo resources and systems are understood and aligned to the needs of the customer.