Account Manager, Sam Murray

C.H. Robinson•Chicago, IL

3d•Hybrid

About The Position

For more than a century, C.H. Robinson has been the global leader in Lean AI supply chains, combining expert people, an operating model, and industry-leading technology to help businesses make smarter decisions and achieve stronger results. The entry-level Account Manager role is part of the Blue Print program, an accelerated development program for high-potential new graduates. This 24-month program involves contributing to customer strategies, leading business reviews, and learning how technology and human expertise improve outcomes and drive growth. Through training, mentorship, coaching, and cross-functional exposure, participants will build confidence to create value and drive results early in their careers. The role emphasizes in-person collaboration, with four days on-site and one day remote per week, to foster creativity and impactful results.

Requirements

Bachelor’s degree completed or in progress, with graduation expected by summer 2027
Experience using customer perspective to guide decisions and actions

Nice To Haves

Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Strong analytical, problem-solving, and data-driven decision-making skills
Excellent communication and interpersonal skills to build rapport with customers and work effectively across teams
Demonstrated curiosity and a desire to learn, understand complex business challenges, and seek continuous improvement
Proven leadership or team involvement in internships, projects, or student organizations demonstrating teamwork, influence, and problem-solving
Demonstrated resilience, adaptability, and persistence when navigating challenges or ambiguity
Values a diverse and inclusive work environment

Responsibilities

Develop broad supply chain expertise by learning industry fundamentals (modes, capacity, pricing, service, and customer operations) through structured training, mentorship, and real-time problem solving.
Build and maintain trust-based relationships with a portfolio of customers by understanding what matters to their business and helping solve real supply chain challenges that affect their daily operations.
Own shipment execution end to end, from planning through delivery, using digital and AI enabled insights to anticipate risk, inform decisions, and deliver reliable outcomes for customers.
Leverage data analytics and technology to identify trends, uncover root causes, and turn insights into improvements in service, cost, and reliability.
Participate in customer business reviews, account planning discussions, and strategic growth conversations alongside experienced Account Managers.
Identify opportunities to improve processes, enhance customer outcomes, and contribute to continuous improvement initiatives that drive business results.
Collaborate with sales, pricing, operations, and capacity teams and rotate through key functional areas, building a strong internal network and a deep understanding of how decisions are made across the business.
Other duties or responsibilities as assigned according to the team and/or country specific requirements.

Benefits

Three medical plans which include Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Career development, networking, and team-building opportunities