Account Manager

Checkr • Denver, CO

39d • Hybrid

About The Position

Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable.

We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
As an Account Manager on Checkr’s Mid-Market team, you will own a book of commercial customer accounts and be directly responsible for retaining and growing revenue through renewals and expansion. You will manage the full commercial lifecycle for your accounts—from renewal execution to identifying and closing upsell opportunities—while partnering closely with Customer Success Managers to ensure a unified account team approach.
This is a high-volume, high-activity role. You will manage a significant number of accounts simultaneously, which means success depends on your ability to prioritize ruthlessly, maintain disciplined pipeline hygiene, and drive commercial outcomes through data and process rather than heroics on individual deals.

Requirements

• 3+ years of account management, customer success with a commercial component, or B2B SaaS sales experience managing renewals and/or expansion revenue.
• Demonstrated ability to manage a high-volume book of business; you are comfortable operating across many accounts simultaneously without losing track of details or deadlines.
• Strong command of Salesforce (or equivalent CRM) for pipeline management and forecasting. You manage your business through data, not gut feel.
• Experience negotiating commercial terms grounded in value and ROI rather than just matching competitor pricing.
• Ability to partner effectively with cross-functional teams (Customer Success, Support, Product) to drive commercial outcomes.
• Clear, concise written and verbal communication skills. You can build a business case, write a deal memo, and present to a customer executive.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

Nice To Haves

• Experience in HR technology, background screening, identity verification, or compliance-adjacent industries.
• Familiarity with consumption-based or usage-based pricing models.
• Experience using Gong or similar conversation intelligence tools to inform deal strategy.

Responsibilities

• Own Revenue Retention & Growth.
• Drive a High-Volume Pipeline.
• Partner with Customer Success.
• Negotiate on Value, Not Price.
• Surface Customer & Market Intelligence.

Benefits

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed